Christopher Hackler
Marion,OH
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Who also has a background in data management and team management
Overview
7
7
years of professional experience
Work History
Sales Specialist
Lowe's
Dublin, Ohio
04.2024 - Current
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Tracked competitor activities, products, services, and prices.
- Participated in negotiations with vendors for procurement of materials at best prices.
- Identified opportunities for cross-selling products or services within existing accounts.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Monitored trends in the industry to stay informed about competitive landscape.
- Attended trade shows, conferences and other networking events as needed.
- Provided technical support to customers regarding product features and usage.
- Performed data entry into CRM system including account information and sales activity logs.
- Participated in team meetings to review progress against objectives set by management.
- Developed and implemented sales strategies to increase customer base.
- Maintained accurate records of customer interactions and transactions.
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Negotiated contracts with vendors for better pricing on equipment and supplies.
Sales Associate
Lowes Home Improvment
09.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Generated leads for Lowe's contactor's to follow up with sales and open Lowe's credit cards.
- Provided expert problem solving for a multitude of issues customers were experiencing on the jobsite/ at home.
- Transferred departments to assist any department that was behind do to my advanced problem solving.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Certified on all power equipment to quickly move around any product efficiently.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Developed promotional strategies to increase sales volume.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Service Manager
Donatos Pizzeria
06.2021 - 08.2022
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Installed new equipment such as: oven parts, tables, refrigerators, and lighting.
- Performed basic maintenance on equipment. Cleaning and replacing parts.
- Handled store money. Sometimes making deposits and withdrawals from the store's account.
- Fulfilled assistant manager's duties incase of an absence.
- Often travel to other stores to act as a temporary assistant manager.
Sales Associate
Walmart
05.2020 - 10.2020
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated customers on promotions to enhance sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Grill Cook
Ponderosa Steakhouse
06.2018 - 07.2020
- Cleaned and maintained kitchen equipment regularly.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Monitored line efficiency and implemented improvements for increased productivity.
- Handled portion control activities according to specified instructions provided by chef.
- Adjusted recipes with different ingredients or preparation methods based on customers' requests.
- Garnished finished meats with sauces and toppings for flavor or appearance.
- Kept stock of food products. Notifying management of low stock.
Staff Member
Wendy's
12.2017 - 06.2018
- Provided expert administrative support to meet daily requirements and maximize team productivity.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Increased customer service success rates by quickly resolving issues.
Education
High School Diploma -
Washington Catholic Highschool
Washington, IN07.2020
Skills
- Trend knowledge
- Stocking and Replenishing
- Merchandising Knowledge
- Sales
- Exceptional Customer Service
- Problem-solving skills
- Cash register operations
- Dining area maintenance
- Cash Handling
- Cash register operation
- Sales strategy
- CRM data entry
- Sales performance tracking
- Lead generation
- Networking skills
- Problem solving
management
Timeline
Sales Specialist
Lowe's
04.2024 - Current
Sales Associate
Lowes Home Improvment
09.2022 - 04.2024
Service Manager
Donatos Pizzeria
06.2021 - 08.2022
Sales Associate
Walmart
05.2020 - 10.2020
Grill Cook
Ponderosa Steakhouse
06.2018 - 07.2020
Staff Member
Wendy's
12.2017 - 06.2018
High School Diploma -
Washington Catholic Highschool