Ciara Osborne
Sumter,SC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the work industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Sales Associate
TJ Maxx
10.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sales Associate
Burlington Coat Factory
04.2021 - 10.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Seasonal Sales Associate
Bath & Body Works
09.2020 - 01.2021
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
Brand Representative
Hollister
11.2018 - 08.2020
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated product value, quality and style to educate and entice potential customers.
- Educated customers on promotions to enhance sales.
- Processed product returns and assisted customers with other selections.
Education
High School Diploma -
Crestwood High School
Sumter, SC06.2020
Skills
- Stocking and replenishing
- Trend Knowledge
- Product Knowledge
- Shipment processing
- Merchandising understanding
- Product promotions
- Cash register operation
- Exceptional customer service
Timeline
Sales Associate
TJ Maxx
10.2022 - Current
Sales Associate
Burlington Coat Factory
04.2021 - 10.2021
Seasonal Sales Associate
Bath & Body Works
09.2020 - 01.2021
Brand Representative
Hollister
11.2018 - 08.2020
High School Diploma -
Crestwood High School
Similar Profiles
Emily MinterEmily Minter
Sales Associate at TJ Maxx, TJX CompaniesSales Associate at TJ Maxx, TJX Companies
Michael FisherMichael Fisher
STORE MANAGER at TJ MaxxSTORE MANAGER at TJ Maxx
Sharese BeasleySharese Beasley
Retail Sales Associate at TJ Maxx, TJX CompaniesRetail Sales Associate at TJ Maxx, TJX Companies
Electra R. CucculelliElectra R. Cucculelli
Retail Associate at TJ MaxxRetail Associate at TJ Maxx
Theodis K. WashingtonTheodis K. Washington
Crew Member at MacroCrew Member at Macro