Christopher Hampton
Berea,OH
Summary
Results-driven professional prepared for role with extensive experience in software release management. Known for ensuring timely and efficient deployments while maintaining high standards of quality. Strong focus on team collaboration and adaptability to meet evolving project needs. Expertise in project planning, risk management, and stakeholder communication.
Overview
18
18
years of professional experience
Work History
Project / Release Manager III
MRI Software LLC
Solon, OH
06.2019 - 04.2026
- Coordinated release schedules across multiple teams to ensure timely software delivery.
- Managed deployment processes, reducing downtime and enhancing system reliability.
- Led cross-functional meetings to align project objectives with stakeholder expectations.
- Developed and implemented release management strategies to optimize workflow efficiency.
- Mentored junior team members on best practices in version control and release documentation.
- Analyzed post-release data to identify areas for process improvement and risk mitigation.
- Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions.
Strategic Project Manager III
Hyland Software
Westlake, OH
06.2017 - 06.2019
- Led cross-functional teams to implement strategic software solutions, enhancing project delivery timelines.
- Conducted regular project reviews to assess progress, identify challenges, and implement corrective actions promptly.
- Developed project plans and schedules, ensuring alignment with strategic objectives and stakeholder expectations.
- Facilitated communication between technical and non-technical teams, promoting collaboration and understanding.
Project Manager II
MRI Software LLC
Solon, OH
01.2008 - 06.2017
- Project Manager II - Global IT(Nov 2014 - Jun 2017): Assisted global IT team in managing help desk engineering projects from start to finish. Supported department director by providing and analyzing global IT survey metrics. Created and updated documentation as required.
- Project Manager - SaaS (Jan 2013 - Nov 2014): Assisted in developing and managing project plans for SaaS engineering team. Supported project completion by organizing weekly check-in meetings and tracking milestones. Aided in managing software upgrade efforts for over 500 clients and monitored progress metrics.
- Systems Administrator (Apr 2011 - Jan 2013): Oversaw maintenance of all systems for MRI SaaS offering, ensuring optimal performance through hardware and application upgrades, system monitoring, and backups.
- Technical Support Analyst (Jan 2008 - Apr 2011): Assisted clients with application installation for on-premise and SaaS offerings. Supported troubleshooting efforts for application administration, user administration, security, connectivity, and printer issues. Contributed to online community by developing new articles and updating existing documentation. Provided frontline support for network-related challenges.
Education
Associate of Science - Business Administration And Management
Cuyahoga Community College
Cleveland, OH05-2000
No Degree - Communications / Computer Science
Heidelberg University
Tiffin, OHSkills
- Leading teams
- Salesforce/Jira/ServiceNow expertise
- Self motivation
- Risk assessment
- Professionalism
- Interpersonal skills
- Project management
- Status reporting
- Strong Communicator
- Release planning
Timeline
Project / Release Manager III
MRI Software LLC
06.2019 - 04.2026
Strategic Project Manager III
Hyland Software
06.2017 - 06.2019
Project Manager II
MRI Software LLC
01.2008 - 06.2017
Associate of Science - Business Administration And Management
Cuyahoga Community College
No Degree - Communications / Computer Science
Heidelberg University