Detail-oriented professional with several years of experience. Known for long-lasting work and best-in-class customer service. Proven history of reliability and dynamic leadership.
Overview
18
18
years of professional experience
Work History
Landscape Foreman
Haney's Lawn Service
Lakeland, FL
11.2022 - 05.2024
Managed planting, mulching, and edging of all landscape areas.
Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
Provided guidance to team members regarding proper techniques when performing various landscaping tasks.
Inspected landscapes after installation to ensure quality standards were met.
Assisted in the selection of plants, shrubs, trees, and other materials for landscaping projects.
Planned layout design for each project taking into account factors such as drainage, elevation changes, lighting requirements.
Organized and scheduled crews for efficient completion of projects.
Developed cost estimates for new or additional services requested by customers.
Supervised crews during all phases of construction activities related to landscaping projects.
Cemetery Worker II
City of Lakeland
Lakeland, FL
10.2022 - 10.2022
Prepared soil for burial sites by tilling and leveling ground using hand tools or motorized equipment.
Maintained cemetery grounds, including mowing and trimming grass, pruning trees and shrubs, raking leaves, removing debris, and planting flowers.
Operated lawnmowers and other power equipment to maintain cemetery grounds.
Assisted with the installation of monuments or grave markers when necessary.
Operations Manager
Haney's Landscape Management Inc
Plant City, FL
06.2006 - 09.2022
Oversaw day-to-day operations including staffing decisions, inventory management and payroll processing.
Operated power equipment such as mowers, trimmers, blowers and other tools safely and efficiently.
Coordinated with suppliers to purchase necessary materials in an efficient manner.
Kept up-to-date with industry trends by attending seminars and reading trade publications.
Scheduled appointments with customers for lawn care services.
Managed a team of lawn technicians to ensure quality service delivery.
Supervised staff performance to ensure that work was completed according to established standards.
Provided estimates to potential clients based on their individual needs.
Developed and implemented a comprehensive lawn care plan tailored to each customer's needs.
Resolved customer complaints promptly and professionally.
Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential and commercial customers.
Maintained records of services rendered, including invoices, payments, and contracts.
Education
Certified Professional Horticulture - Horticulture
Pinellas Technical Education Center
St. Petersburg, FL
03-2016
Design Your Own Landscape - Landscape Design
Hillsborough Community
Plant City, FL
12-2009
Skills
Crew Supervision
Irrigation Systems
Fertilizer Application
Landscape design
Pruning Techniques
Plant identification
Grading Techniques
Residential Landscaping
Customer Service
Sprinkler system maintenance
Lawn Care
Commercial Landscaping
Grounds Maintenance
Flower pruning and watering
Trimming and edging flower beds
Weeding and edging
Landscape maintenance
Tree and Shrub Planting
Lawn and Grounds Maintenance
Heavy Equipment Operation
Timeline
Landscape Foreman
Haney's Lawn Service
11.2022 - 05.2024
Cemetery Worker II
City of Lakeland
10.2022 - 10.2022
Operations Manager
Haney's Landscape Management Inc
06.2006 - 09.2022
Certified Professional Horticulture - Horticulture
Pinellas Technical Education Center
Design Your Own Landscape - Landscape Design
Hillsborough Community
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