Christopher Heil
Staten Island,NY
Summary
Accomplished Supervisor with over 30 years of experience in enhancing customer satisfaction and driving business results, notably with Carfagno Professional Painting. Expert in training and mentoring, with a knack for quality control and strategic planning. Demonstrates exceptional customer service and project management skills, significantly improving operational efficiency.
Overview
20
20
years of professional experience
Work History
Supervisor
Carfagno Professional Painting
01.2022 - 01.2025
Train new employees and work closely with clients to establish Quality control and productivity.
Self Employed
CJ’s Painting and Services LLC
01.2020 - 01.2022
- Enhanced customer satisfaction by providing exceptional service and work order fulfillment.
- Provided exceptional training
- Utilized time management skills to balance multiple tasks simultaneously, ensuring all work orders were completed accurately and on time.
Self Employed
Bella Maintenance & Property Management LLC
01.2005 - 01.2019
Dedicated customer service professional with 30 years experience, solid team player with positive demeanor and proven skills and establishing rapport with clients committed to maintaining professional relationships to increase profitability and drive business results
Education
Bachelor - Civil Engineering
Rutgers University
New Brunswick, NJ03.2005
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Public speaking
- Project planning
- Policy enforcement
- Schedule development
- Relationship building
- Project management
- Process monitoring and improvement
- Operations management
- Processes and procedures
- Team building
- Analytical thinking
- Staff discipline
- Staff development
- Inventory control
- Strategic planning
- Complex Problem-solving
- Decision-making
- Employee motivation
- Attention to detail
- Process improvement
- Task delegation
- Quality control
- Risk management
- Performance management
Timeline
Supervisor
Carfagno Professional Painting
01.2022 - 01.2025
Self Employed
CJ’s Painting and Services LLC
01.2020 - 01.2022
Self Employed
Bella Maintenance & Property Management LLC
01.2005 - 01.2019
Bachelor - Civil Engineering
Rutgers University
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