Christopher Henderson
Stephenville,TX
Summary
Astute Physical Security Specialist with 17 years of experience with infrastructure security processes and procedures for performing physical and personnel security monitoring, screening and reporting to maintain oversight of facilities. Orchestrates protective measures to safeguard information from loss, compromise or unauthorized disclosure to protect workforce, facilities and infrastructure from threats and effects of natural disasters.
Collaborates with design specialists, operations personnel and other specialists to determine appropriate protection systems for maximum security while minimizing adverse impacts to organization's mission.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
11.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Security Specialist Lead
MAPFRE Insurance Physical Security Department
05.2016 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Provided safety reports and data analysis to building managers to inform security processes.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Evaluated new technologies continuously to stay current on emerging trends in the industry, ensuring a proactive approach to potential challenges within the field of security management.
- Managed and supported organization-wide privacy and security management measures.
- Cultivated a security-conscious company culture by fostering open communication about potential risks and encouraging staff to be vigilant in reporting suspicious activities or concerns.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Improved the safety of employees by designing and leading tailored security awareness training sessions.
- Optimized physical security barrier installations, resulting in reduced vulnerability of company assets to theft or damage.
- Conducted regular reviews of employee security clearances, ensuring appropriate access levels were maintained while reducing insider threats.
- Streamlined access control systems to minimize unauthorized entry without compromising ease of use for authorized personnel.
- Investigated suspicious activities and persons to maintain security of premises.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
High School Diploma -
Oxford High School
Oxford, MA06.2004
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- CCTV Monitoring
- Vehicle Inspection
- Workplace Violence Prevention
- Facility Security
- Security policy enforcement
- Perimeter security
- Fire Safety Knowledge
- Access Control Management
- Emergency Preparedness
- Security Operations Center
- Incident Response
- Personnel screening
- Security awareness
- Building Automation Systems
- Security patrols
- Asset Protection
- Physical Security Audits
- Barrier implementation
- Access card systems
- Security signage
- Punctuality
- Reliability
- Workplace Safety
- Patrolling
- Verbal and written communication
- Security procedures knowledge
- Emergency awareness
- Reporting skills
- Surveillance
- Security operations experience
- First Aid Certified
- Complex Problem-Solving
- Sensitive information handling
- Security Protocols
- De-Escalation Techniques
- Threat Assessment
- Superb surveillance skills
- Security camera monitoring
- Incident Reporting
- Staff Management
- ID Verification
- Emergency Response
- Traffic Control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised 6 security guards and officers.
- Successfully completed two-week security training program.
- First Aid CPR certification.
- Promoted to Security Specialist Lead.
- Completed access control training.
- Received multiple employee recognitions for outstanding work providing leadership.
Timeline
Delivery Driver
DoorDash
11.2023 - Current
Security Specialist Lead
MAPFRE Insurance Physical Security Department
05.2016 - 07.2023
High School Diploma -
Oxford High School
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