Christopher Hester

• Resolved customer complaints through effective communication and knowledgeable service.
• Collaborated with team members to enhance overall service quality.
• Maintained detailed records of customer interactions for future reference.
• Communicated with appraisers, reviewers, and bank departments to streamline closing processes.

• Operated forklifts and electric tuggers to transport materials across production areas
• Maintained accurate inventory and ensured efficient material flow to production lines
• Stocked, picked, and delivered parts while meeting strict production timelines
• Followed safety protocols in a fast-paced manufacturing environment
• Assisted with logistics coordination to support continuous production operations

• Supervised daily warehouse operations while maintaining safety and efficiency standards
• Led teams in receiving, selecting, and shipping processes
• Trained and coached employees to improve productivity and performance
• Monitored KPIs and performance metrics to support operational goals
• Promoted clear communication and teamwork across warehouse staff

Received outbound calls regarding questions about credit cards and interest rates. Processed payments on accounts for the customer and provided accurate information.