CHRISTOPHER HOLLINS
Summary
Highly motivated and detail-oriented IT professional with strong technical skills and a passion for problem-solving. Skilled in troubleshooting, system administration, and network management. Ready to contribute to a team in the IT industry.
Overview
12
12
years of professional experience
Work History
CUSTOMER SERVICE
Coburn's
05.2023 - 10.2023
- Adeptly provided exceptional customer service by promptly addressing inquiries and resolving issues
- Demonstrated strong interpersonal skills through effective communication and relationship building with customers
- Consistently exceeded sales targets while maintaining an high level of customer satisfaction
- Proficiently utilized CRM software to accurately log customer interactions and track resolution progress.
FORKLIFT OPERATOR/INVENTORY
Service Rite Freight
08.2022 - 04.2023
- 3+ years of experience operating forklifts in a fast-paced warehouse environment
- Procient in accurately inventorying and organizing products using computerized inventory systems
- Demonstrated ability to safely load and unload materials using various types of forklift equipment
- Excellent problem-solving skills, with a track record of resolving inventory discrepancies eciently and effectively.
SHERIFF
Fayette County Sheriff's Office
10.2017 - 03.2022
- Lead investigator for high-prole criminal cases, successfully bringing numerous dangerous individuals to justice
- Implemented innovative training programs that signicantly enhanced the department's tactical capabilities
- Collaborated with local community organizations to develop and implement effective crime prevention initiatives
- Streamlined department operations by implementing new technology systems, resulting in increased eciency and cost savings.
YOUTH CARE WORKER
Department Of Juvenile Justice
04.2012 - 09.2017
- Provided emotional support and guidance to high-risk youth in residential care facility
- Implemented behavior management strategies to promote positive change and growth
- Coordinated and facilitated therapeutic group activities to enhance social and life skills
- Collaborated with a team of professionals to develop and implement individualized treatment plans.
Education
Cybersecurity certification by summer 2024 - Cybersecurity
Lone Star College System
Spring, TXWORKING ON BACHELORS DEGREE - Cybersecurity
Lone Star College
Houston, Texas05.2025
CCNA certification by summer 2024 - Network And System Administration
Lone Star College System
Spring, TX07.2024
Skills
- Python
- Network Security
- IT Support
- Cybersecurity
- Basic Device Configuration
- VLANs
- LAN and Switch Configuration
- WLAN Configuration
- Routing Concepts
- Troubleshoot Static and Default Routes
- Design and develop algorithms to solve problems
English and German
Fluent in both English and German.
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
CUSTOMER SERVICE
Coburn's
05.2023 - 10.2023
FORKLIFT OPERATOR/INVENTORY
Service Rite Freight
08.2022 - 04.2023
SHERIFF
Fayette County Sheriff's Office
10.2017 - 03.2022
YOUTH CARE WORKER
Department Of Juvenile Justice
04.2012 - 09.2017
Cybersecurity certification by summer 2024 - Cybersecurity
Lone Star College System
WORKING ON BACHELORS DEGREE - Cybersecurity
Lone Star College
CCNA certification by summer 2024 - Network And System Administration
Lone Star College System
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