Dedicated operations leader with strong skills in staff development and conflict resolution. Committed to optimizing processes and improving service delivery, ensuring operational excellence and high customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Eli Lilly
Durham, NC
02.2024 - Current
Oversaw daily operations to ensure adherence to safety and quality standards.
Trained team members on best practices for process efficiency and compliance.
Implemented workflow improvements that streamlined production processes and reduced downtime.
Monitored inventory levels, coordinating with supply chain to maintain optimal stock availability.
Conducted performance evaluations, providing feedback and guidance to enhance team productivity.
Resolved operational issues promptly, minimizing disruptions and maintaining service excellence.
Developed training materials to support onboarding of new employees in safety protocols and procedures.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Supervised daily production activities to ensure adherence to safety and quality standards.
Coordinated workflow among team members to optimize efficiency and productivity.
Trained new employees on equipment operation and safety protocols.
Managed team of 15-20 production associates, overseeing productive production processes and meeting all deadlines.
Managed internal operational standards and productivity targets.
Lead Technician
Eli Lilly
Durham, NC
01.2022 - 02.2024
Led maintenance and calibration of laboratory equipment, ensuring optimal performance and compliance with safety standards.
Developed and implemented standard operating procedures for technical processes, enhancing workflow efficiency.
Trained junior technicians on equipment usage and safety protocols, fostering a knowledgeable team environment.
Conducted troubleshooting and repair of complex systems, minimizing downtime and maintaining operational continuity.
Collaborated with cross-functional teams to streamline project timelines, improving overall productivity in research initiatives.
Oversaw inventory management for spare parts, optimizing supply chain logistics to support uninterrupted operations.
Evaluated technician performance metrics, providing feedback to enhance skill development and team effectiveness.
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Monitored and enforced safety measures to mitigate hazards.
Senior Process Technician
Eli Lilly Pharmaceuticals
Indianapolis, IN
07.2020 - 01.2022
Oversaw manufacturing processes to ensure compliance with industry standards and safety regulations.
Led cross-functional teams in troubleshooting equipment issues, enhancing operational efficiency.
Mentored junior technicians, fostering skill development and knowledge transfer within the team.
Implemented process improvements that reduced downtime and increased production capacity.
Analyzed data to identify trends, driving continuous improvement initiatives within production workflows.
Conducted regular inspections of equipment and processes, ensuring adherence to quality standards.
Collaborated with quality assurance teams to address non-conformities and implement corrective actions.
Developed training materials for new hires, enhancing onboarding experience and promoting safety awareness.
Improved safety protocols by conducting thorough risk assessments and implementing necessary control measures.
Resolved technical issues promptly through effective root cause analysis and corrective action implementation, minimizing downtime and maintaining production schedules.
Championed lean manufacturing principles that led to reduced waste and increased efficiency throughout the production process.
Process Technician
Eli Lilly Pharmaceuticals
Indianapolis, IN
10.2019 - 07.2020
Operated and maintained production equipment to ensure efficient pharmaceutical manufacturing processes.
Monitored quality control standards, identifying deviations and implementing corrective actions promptly.
Conducted routine inspections of facilities and equipment to uphold safety compliance and operational efficiency.
Collaborated with cross-functional teams to streamline workflows and enhance process optimization initiatives.
Assisted in training new technicians on operational protocols and adherence to regulatory guidelines.
Analyzed production data to identify trends, contributing to continuous improvement efforts within the department.
Led troubleshooting efforts for equipment malfunctions, minimizing downtime through effective problem-solving strategies.
Developed standard operating procedures (SOPs) aimed at improving efficiency and reducing waste in production lines.
Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
Troubleshot technical issues, implementing solutions to maintain a smooth production process.
Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.
Coordinated with engineering teams during equipment upgrades or installation projects, ensuring minimal disruption to ongoing production activities.