Christopher Hosey
East Lansing,MI
Summary
Dedicated professional skilled in customer service and operational efficiency. Experienced in training new employees and streamlining processes, ensuring exceptional service delivery and enhanced team performance.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Okemos, Michigan
10.2023 - 04.2026
- Delivered exceptional customer service during peak meal periods, enhancing customer satisfaction.
- Worked closely with team members to streamline order fulfillment, improving overall service speed.
- Assisted in training new crew members on operational procedures.
- Prepared food items following McDonald's recipes and quality guidelines.
- Ensured cleanliness and organization in dining and kitchen areas, contributing to a safe and welcoming environment.
- Operated kitchen equipment according to safety and health standards.
- Handled cash transactions accurately at the register.
Sales Rep
Vector Marketing
East Lansing, Michigan
04.2025 - 08.2028
- Executed product demonstrations to showcase features to potential customers.
- Cultivated strong client relationships through regular follow-ups.
- Managed customer inquiries, resolving issues efficiently and effectively
- Generated new sales leads through cold calling and networking activities.
- Participated in weekly meetings to analyze performance and market trends.
- Negotiated deals and handled complaints or objections.
Assistant Manager
Vector Marketing
East Lansing, Michigan
09.2025 - 04.2026
- Facilitated recruitment of new hires utilizing diverse advertising methods.
- Conducted interviews and managed onboarding processes for new trainees.
- Trained new employees on product knowledge and customer engagement strategies.
- Provided mentoring to new hires, offering insights into various company programs.
Branch Manager
Vector Marketing
East Lansing, Michigan
04.2026 - Current
- Managed scheduling, hiring, and training processes to ensure efficient workforce deployment.
- Implemented training sessions to elevate staff skills and performance metrics.
- Trained new team members on product knowledge and sales techniques to enhance customer engagement.
- Provided guidance to team members on problem resolution and customer service strategies.
Education
Some College (No Degree) - Undecided
Lansing Community College
Lansing, MI08-2026
Skills
- Sales management
- Sales techniques
- Employee training
- Project management
- Customer service
- Team building
- Time management
- Proficient in MS office
Timeline
Branch Manager
Vector Marketing
04.2026 - Current
Assistant Manager
Vector Marketing
09.2025 - 04.2026
Sales Rep
Vector Marketing
04.2025 - 08.2028
Crew Member
McDonald's
10.2023 - 04.2026
Some College (No Degree) - Undecided
Lansing Community College