Christopher Hoult
Coldspring,TX
Summary
Proven leader in high-volume dining environments, adept at guest relations management and menu memorization, significantly enhancing customer satisfaction at Cracker Barrell. Expert in training staff on POS systems and streamlining service for optimal guest flow, showcasing exceptional communication and problem-solving abilities.
Overview
33
33
years of professional experience
Work History
Head Waiter
Naskila Gaming
04.2019 - Current
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Food Waiter
Cracker Barrell
12.2014 - 04.2019
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Food Waiter
Cracker Barrell
04.2011 - 12.2014
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Food Waiter
Black Eyed Pea Restaurant
04.1992 - 04.2011
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Education
GED -
West Berry High
Houston, TX04.1987
Skills
- Menu presentation
- High-volume dining
- Menu Memorization
- Guest Relations Management
Timeline
Head Waiter
Naskila Gaming
04.2019 - Current
Food Waiter
Cracker Barrell
12.2014 - 04.2019
Food Waiter
Cracker Barrell
04.2011 - 12.2014
Food Waiter
Black Eyed Pea Restaurant
04.1992 - 04.2011
GED -
West Berry High
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