To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed Pest Control Technician
ORKIN PEST CONTROL
03.2007 - Current
17 years in the pest control industry with a company that cares about their employees
Extensive experience in customer service, as well as customer satisfaction
Problem-solving issues at customer's homes and applying solutions to general and specific problems and needs
I love to talk with customers, listen to their needs, and strive for a superior customer experience and solution to their issues.
Customer Service Representative
Schwan's Home Service
02.2000 - 11.2006
I sold and delivered frozen food and other company products to up to 120 customer's homes or places of business every day
I Completed all assigned routes and building days according to a schedule determined by my manager
I assisted in seeking out and establishing new customers for my route system in my assigned areas
I made sale presentations to prospective customers
I informed the customers of new products, promotional products and any special services
I addressed service complaints and worked to resolve them
If needed I coordinated and communicated customer complaints and possible resolutions to my manager promptly.
Education
High School Diploma. - Music Performance
WAYNE MEMORIAL HIGH SCHOOL
Wayne, MI
06.1990
I studied to be an Information Security Specialist. - Information Security
UNIVERSITY OF PHOENIX
Online
01.2017
Skills
Excellent communication skills, both verbal and written
Extensive experience in customer satisfaction and troubleshooting customer needs
Above average computer literacy including most workplace applications for Windows and Linux
Active gamer with experience running a corporation within a game and executing management skills and management of team members, very big team player and willing to team with others I may not know.
Certification
Licensed [Pest Control Technician] - 2007-current
Timeline
Licensed Pest Control Technician
ORKIN PEST CONTROL
03.2007 - Current
Customer Service Representative
Schwan's Home Service
02.2000 - 11.2006
High School Diploma. - Music Performance
WAYNE MEMORIAL HIGH SCHOOL
I studied to be an Information Security Specialist. - Information Security