Christopher Jackson
Fort Worth,TX
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
12
12
years of professional experience
Work History
Counter Sales Associate
Morrison Supply Company
02.2013 - 09.2024
- Documented orders in computer system with general conditions and special customer requirements.
- Boosted customer satisfaction by providing knowledgeable product recommendations and personalized service.
- Coordinated seamless interactions between sales associates and back-office staff for streamlined operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Kept up-to-date on industry trends and product offerings to better assist customers in making informed decisions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Streamlined inventory management with diligent stock monitoring, replenishment, and organization.
- Managed rentals and returns processes for diverse customers.
- Managed efficient cash register operations.
- Restocked, rotated and visually merchandised products for maximum sales.
- Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Finalized sales by completing payments and required paperwork.
- Answered telephone calls to offer information and promote business products.
- Processed returns and exchanges efficiently to ensure customer satisfaction while adhering to company policies.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked well in a team setting, providing support and guidance.
Shipping Clerk
Amazon Fulfilment
12.2023 - 02.2024
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Continuously updated knowledge of industry trends and best practices, applying them to daily operations when applicable.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Cibola High School
05.1993
Skills
Customer Needs Assessment
Microsoft applications proficiency
Retail Merchandising
Creative Thinking
Computer Proficiency and Microsoft Office
Inventory and Stocking
Excellent Written and Verbal Communication
Goal-Driven
Lift Equipment Operation
Material Loading and Unloading
Weight Documentation
Shipment Processing
Forklift Operation
Shipping and receiving
Timeline
Shipping Clerk
Amazon Fulfilment
12.2023 - 02.2024
Counter Sales Associate
Morrison Supply Company
02.2013 - 09.2024
High School Diploma -
Cibola High School
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