ETHAN PEREZ
Summary
Hello, my name is Ethan Perez. I am a motivated, dependable, and hardworking professional with several years of experience in customer service, equipment rentals, sales, and operations. Throughout my career, I have developed strong communication skills, a positive attitude, and the ability to build lasting relationships with customers while thriving in fast-paced environments.
Every customer deserves to be treated with respect, professionalism, and genuine care, and I strive to provide that level of service every day.
I am highly adaptable, a quick learner, and always eager to take on new challenges. As I continue growing professionally, I am looking for an opportunity where I can contribute, continue learning, and represent a company with integrity, professionalism, and pride. Confident that my work ethic, reliability, and commitment to excellence would make me a valuable addition to any team.
Overview
4
4
years of professional experience
Work History
Counter Sales Associate
Decker CAT Rentals
Bridgeport
05.2026 - Current
- Close Out Rentals/Sales
- Handle Customers Appropriately In Person & On-Call
- Help Out In Yard Work & Stock Inventory
- Operate Machinery Safely With Care
- Assisted customers with equipment selection and rental inquiries.
- Maintained accurate inventory records of rental equipment.
- Provided exceptional customer service to enhance satisfaction levels.
Yard Guy
Judlau Contracting Inc
Lindenhurst
06.2024 - 01.2026
- Helps Maintain The Yard & Keeps It Organized
- Loads & Off Loads Trucks
- Delivers & Picks Up Mechanical Parts
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Financial Aid Assistant
Student Financial Aid Center
Albany
09.2022 - 05.2024
- Answering Calls Helping Students & Parents With Financial Aid Problems
- Handle Customer Complaints Respectfully & Professionally
- Provides Positive Attitude and Excellent Customer service.
- Assisted students with financial aid applications and eligibility inquiries.
- Processed student financial aid files using specialized software systems.
- Coordinated communication between students and financial aid advisors.
- Responded to inquiries from students regarding the status of their financial aid application or award package.
Sales Rep
Durante Rentals
Astoria
05.2024 - 06.2024
- Answer Phone Calls To Help Customers Buy/Rent Machinery
- Negotiate Terms & Prices Of Equipment
- Collaborate With Other Branches To Close Out Deals In Other Locations
- Pay Attention To Detail Of The Requirements The Customer Needs To Meet
- Collaborated with team members to coordinate rental logistics and scheduling.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
Regents Diploma -
Manhattan Early College For Advertising
New York, NY06-2022
Some College (No Degree) - Public Health
University At Albany
Albany, NYSkills
- Equipment handling
- Inventory management
- Sales negotiation
- Customer service
- Positive customer engagement
- Customer retention
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Phone communication
- Decision-making
- Adaptable and flexible
- Professionalism
- Exceeding customer expectations
Timeline
Counter Sales Associate
Decker CAT Rentals
05.2026 - Current
Yard Guy
Judlau Contracting Inc
06.2024 - 01.2026
Sales Rep
Durante Rentals
05.2024 - 06.2024
Financial Aid Assistant
Student Financial Aid Center
09.2022 - 05.2024
Regents Diploma -
Manhattan Early College For Advertising
Some College (No Degree) - Public Health
University At Albany