Christopher Jackson
Olathe
Summary
Motivated professional with a versatile background in customer service and employee training. Recognized for strong leadership and people management skills, ready to contribute to team success and create a positive work environment.
Overview
3
3
years of professional experience
Work History
Assistant Night Manager
Kings Liquor
01.2025 - Current
- Trained new employees on operational procedures and customer service standards.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Implemented efficient cash handling processes, reducing discrepancies during shifts.
- Developed strong relationships with guests by providing personalized service that exceeded expectations, fostering repeat business and positive word of mouth referrals.
Student Assistant Coach
Baker University
01.2025 - 05.2026
- Mentored junior team members, promoting teamwork and skill development among players.
- Conducted one-on-one meetings with athletes to address concerns and set personal goals.
- Provided individualized instruction for athletes, focusing on skill development and technique refinement.
- Offered suggestions on ways to improve gameplay.
- Paced athletes through practices
Specialized Para
Olathe School District
06.2025 - 07.2025
- Assessed student progress through formative and summative evaluations, providing constructive feedback.
- Monitored student progress and adjusted instruction to meet individual needs.
- Developed and implemented engaging lesson plans to keep learner attention.
- Created and implemented assessments to measure student progress.
Shift Leader
Smoothie King
05.2023 - 03.2025
- Supervised daily operations to ensure quality and consistency in smoothie preparation.
- Trained and mentored team members on product knowledge and customer service standards.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Monitored adherence to health and safety regulations during all operational activities.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
College Math Tutor
Baker University
08.2023 - 12.2024
- Provided individualized tutoring sessions to enhance students' understanding of mathematical concepts.
- Developed tailored lesson plans to address diverse learning styles and academic needs.
- Utilized technology tools, such as online math platforms, to facilitate engaging learning experiences.
- Assessed student progress through regular evaluations and feedback mechanisms.
- Collaborated with faculty to align tutoring strategies with course objectives and curriculum standards.
- Organized study groups that promoted peer collaboration and strengthened mathematical competencies.
Education
Bachelor of Science - Education in Public Settings
Baker University
Baldwin City, KS05-2026
Skills
- Customer service focus
- Health and safety compliance
- Employee training
- Motivational techniques
- Strong leadership
- Customer service
- People management
- Conflict resolution
- Guest assistance
Timeline
Specialized Para
Olathe School District
06.2025 - 07.2025
Assistant Night Manager
Kings Liquor
01.2025 - Current
Student Assistant Coach
Baker University
01.2025 - 05.2026
College Math Tutor
Baker University
08.2023 - 12.2024
Shift Leader
Smoothie King
05.2023 - 03.2025
Bachelor of Science - Education in Public Settings
Baker University