Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaden Amato

Hopatcong,NJ

Summary

Proven leader at Sparta Lanes, adept in customer service and sales proficiency, significantly improved customer satisfaction and minimized financial discrepancies. Fostered a positive work environment and enhanced guest relations through effective problem-solving and safety awareness. Skilled in visual merchandising and security, consistently delivering top-notch service and operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Night Manager

Sparta Lanes
05.2023 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Order Fulfillment Associate

Walmart
02.2023 - 06.2023
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
  • Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.

Warehouse Assistant

UPS
09.2021 - 02.2023
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.

Education

High School Diploma - Criminal Justice

Sussex County Technical High School
Sparta, NJ
06.2021

Skills

  • Customer service focus
  • Health and safety
  • Sales proficiency
  • Customer Service
  • Guest Assistance
  • Guest Relations
  • Visual Merchandising
  • Security awareness
  • Front Desk Operations

Certification

Criminal justice

Timeline

Assistant Night Manager

Sparta Lanes
05.2023 - 09.2023

Order Fulfillment Associate

Walmart
02.2023 - 06.2023

Warehouse Assistant

UPS
09.2021 - 02.2023

High School Diploma - Criminal Justice

Sussex County Technical High School
Jaden Amato