Christopher Jallow
Sterling Heights,MI
Summary
Accomplished CompTIA A+ certification holder with a passion for computers. Possesses troubleshooting capabilities for both hardware and software issues, implementation of both LAN and WLAN networking technologies, and cybersecurity concepts to enforce workplace security. Proven experience providing excellent customer service utilizing both a positive, friendly attitude as well as critical problem solving skills. Eager to learn new technologies and concepts, ready to provide my skillset.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Amazon Return Associate
Kohl's
Sterling Heights, MI
10.2025 - Current
- Processed Amazon customer returns and ensured accurate sorting and handling of packages.
- Maintained and organized return areas and prepared items for shipment.
- Assist customers with the return process and provide excellent customer service.
Inventory Specialist
Walgreens
Sterling Heights, MI
04.2025 - 07.2025
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted in maintaining accurate inventory records using electronic tracking systems.
- Conducted regular audits of stock in both general merchandising and RX pharmaceuticals to identify and resolve discrepancies promptly.
- Conducted recordkeeping of sales and counted money in the safe daily.
- Serve as a
Store Associate
CVS Pharmacy
Sterling Heights, MI
09.2019 - 11.2024
- Assisted customers with product inquiries and ensured positive shopping experiences.
- Operated cash register, processing transactions and refunds accurately and efficiently.
- Maintained store cleanliness and organized merchandise displays to enhance visibility.
- Stocked shelves and monitored inventory levels to optimize product availability.
Education
Associate's Degree - General Studies
Macomb Community College
Warren, MI11-2024
High School Diploma -
Henry Ford II High School
Sterling Heights, MI05-2018
Skills
- CompTIA A certified
- Customer service
- Friendly, positive attitude
- Attention to detail
- Computer skills
- Customer education
- Technical support
- Software installation
- Software troubleshooting
- Hardware troubleshooting
- LAN/WAN Networking
- Wireless networking expertise
Certification
- CompTIA A+ (acquired 2/3/2026) Verification ID: 0e599825d8294ffeae79737256a47380
- CompTIA Network+ (currently pursuing)
Timeline
Amazon Return Associate
Kohl's
10.2025 - Current
Inventory Specialist
Walgreens
04.2025 - 07.2025
Store Associate
CVS Pharmacy
09.2019 - 11.2024
Associate's Degree - General Studies
Macomb Community College
High School Diploma -
Henry Ford II High School