Costella Anderson

Lombard,IL

Summary

Highly motivated and detail-oriented associate, Seeking a leadership position within whatever role I possess. Possesses strong organizational skills and a solid understanding of the operations related to returns, with a focus on efficient work and proper communication in a team environment.

Overview

years of professional experience

Work History

Amazon Return Associate

Amazon

Elmhurst, IL

10.2024 - Current

Deliver a positive and seamless drop-off experience by greeting customers, assisting with location return QR codes, and answering any questions along the way
Maintain a clean and organized return counter, properly sorting returns into their proper locations
Operate Zebra handheld scanners and Amazon-specific software to process and sort any returns
Perform supply count using Formulate to find any needed supplies, ensuring that the department is well-stocked
Facilitate device trade-in transactions, package pickups, and return-to-sender packages

Retail Sales Associate

Burlington Stores

Melrose Park, IL

09.2022 - 02.2024

Delivered prompt and friendly customer service by greeting shoppers, answering inquiries, and assisting with merchandise selection across multiple departments
Applied accurate pricing changes to on-floor merchandise to drive sales on out-of-season inventory
Processed incoming inventory shipments and quickly transitioned new merchandise from the backroom to the sales floor to maintain optimal stock levels

Education

High School Diploma - undefined

Acellus Academy

Westchester, IL

05.2022

Skills

Technology: Formulate, Dragonfly, Slack, Microsoft Word, Excel, PowerPoint, Photoshop

Interests: Styling hair, Meeting and caring for animals, Music, Exploring new places & trying different restaurants

Timeline