Christopher Jamal McKinley
Washington,D.C.
Summary
Driven and resourceful property management professional with 7+ years of experience assisting with implementing policies and procedures to improve organizational performance. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
16
16
years of professional experience
Work History
Sr. Leasing Consultant
JBG Smith
01.2022 - Current
- Provide excellent customer service to prospective and current residents
- Address inquiries, concerns, and requests promptly and professionally
- Conduct property tours to showcase available units, amenities, and community features
- Highlight the unique selling points of each unit and the overall property
- Screen potential residents by reviewing applications, conducting background checks, and verifying income and rental history
- Communicate with existing residents regarding lease renewals, and renewal options, negotiate terms, and facilitate the renewal process
- Maintain accurate and organized records of resident interactions, lease agreements, and other relevant documentation
- Coordinate with maintenance staff to ensure timely resolution of resident maintenance requests
- Achieve monthly leasing goals
- Training Coach for Newly Hired employees within the scope of JBG Smith
- Currently assisting ACM with delinquency reports, monthly commission spreadsheet and SODAs
Business Service Supervisor (Leidos Account)
Jones Lang LaSalle (JLL)
01.2014 - 01.2019
- Manage activities concerned with the installation, operation, and maintenance of buildings, equipment, utilities, structures, grounds, and roads
- Ensures building integrity and maintenance of electrical, water, and air systems and other real property
- Oversees maintenance of facility grounds/landscaping
- Supervise numerous subcontracts
- Maintains office equipment and furniture inventory and warranty/guarantee records
- Maintains files on repair/service contracts and equipment purchases/leases
- Researches all major equipment purchases
- Manages facility relocation and construction when required
- May assist in performing audits to support facility planning
- Established relationships with vendors and decision-makers to retain repeat business
- Developed positive customer relationships while delivering superior customer service
Secretary II Logistics Management Diplomat
Department of State
01.2012 - 01.2014
- Maintained office supplies inventory by checking stock to determine inventory level; and anticipating needed supplies
- Responsible for placing and/or expediting orders for supplies and verifying receipt of supplies
- Sort and deliver incoming/outgoing and interdepartmental mail
- Operate mail metering machines, electronic accounting systems, and handheld scanners
U.S. Security Associate
01.2009 - 01.2012
- Exemplified excellent customer service while monitoring and authorizing the entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures
- Perform telephone switchboard dispatching and clerical duties
- Coordinate team schedules/Submit daily and weekly reports
- Document and report on all activities, maintain logs and identification check-ins and exit sheets
- Assisting in tours and the initial application process
Education
Caesar Chavez Public City School
Washington, D.C.06.2009
Skills
- Customer service
- Verbal and written communication
- Office Administration
- Organization
- Sales support
- Yardi/CRM
- Word, Excel, Outlook
- Knowledge of Lease Practices
Timeline
Sr. Leasing Consultant
JBG Smith
01.2022 - Current
Business Service Supervisor (Leidos Account)
Jones Lang LaSalle (JLL)
01.2014 - 01.2019
Secretary II Logistics Management Diplomat
Department of State
01.2012 - 01.2014
U.S. Security Associate
01.2009 - 01.2012
Caesar Chavez Public City School
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