Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTOPHER JOHN HEISER

Marengo

Summary

Automotive professional with strong background in vehicle maintenance and repair, adept at diagnosing issues and implementing effective solutions. Skilled in using advanced diagnostic tools and committed to ensuring top-notch service quality. Known for collaboration and adaptability in fast-paced environments, delivering reliable results that exceed expectations.

Overview

22
22
years of professional experience

Work History

Water Restoration Technician

Excel Restoration
01.2025 - Current
  • Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
  • Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
  • Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
  • Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
  • Boosted customer confidence through excellent communication skills, keeping them informed about project timelines and expected outcomes throughout the entire process.

Service Technician

Grote Automotive
11.2024 - 01.2025
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.

Service Technician

Bill Jacobs Mini Cooper
05.2013 - 11.2024
  • Kept optimal performance levels by completing routine preventive maintenance work in line with manufacturer standards.
  • Fulfilled requirements of warrantied repair orders, including completing work in full, documenting work performed, and tracking labor time.
  • Coordinated complex repairs to resolve advanced equipment and system issues.
  • Helped customers make informed service decisions by recommending and implementing service strategies.
  • Stayed ready to handle expected maintenance needs by keeping tools organized and optimal supply of spare parts.
  • Located faults in electrical systems through effective line testing.
  • Determined nature of required repairs by reading work orders, inspecting equipment, and testing systems.

Service Technician

Patrick Dealer Group Mini Cooper
09.2009 - 04.2013
  • Fulfilled requirements of warrantied repair orders, including completing work in full, documenting work performed, and tracking labor time.
  • Kept optimal performance levels by completing routine preventive maintenance work in line with manufacturer standards.
  • Interpreted blueprints and electrical schematics to correctly complete repairs.
  • Located faults in electrical systems through effective line testing.
  • Determined nature of required repairs by reading work orders, inspecting equipment, and testing systems.
  • Stayed ready to handle expected maintenance needs by keeping tools organized and optimal supply of spare parts.

Printing Press Operator Assistant

Brown Printing Company
07.2003 - 09.2009
  • Cleaned equipment following press runs with focus on maintaining ink fountains, plates, and printing unit cylinders.
  • Set up each job to match order specifications, including changing press plates and mixing inks.
  • Loaded and fed paper through presses, adjusting feed and tension controls to proper settings.
  • Oversaw machine operation and switched out press plates, blankets, and cylinders.
  • Kept printing pressed operating smoothly by monitoring systems and correcting faults.
  • Maintained machinery in good working order with regular cleaning, lubrication and basic repairs.

Education

Certificate - Diesel/Industrial

Universal Technical Institute
Gledale Heights, IL
10.2010

Diploma - undefined

Marengo Community High School
Marengo, IL
05.2003

Certificate - Water Damage Restoration

IICRC
Noblesville, IN
04-2025

Certificate - Applied Structural Drying

IICRC
Noblesville, IN
04-2025

Skills

  • Equipment troubleshooting
  • Warranty repair
  • Work documentation
  • Recordkeeping
  • Mechanical troubleshooting
  • Machinery disassembly
  • Electrical testing
  • Preventive maintenance
  • Moisture detection
  • Structural drying techniques
  • Water damage assessment
  • Mold remediation
  • Water extraction techniques
  • Building material evaluation
  • Sanitization procedures
  • System monitoring
  • Documentation skills
  • Teamwork and collaboration
  • Problem-solving abilities

Timeline

Water Restoration Technician

Excel Restoration
01.2025 - Current

Service Technician

Grote Automotive
11.2024 - 01.2025

Service Technician

Bill Jacobs Mini Cooper
05.2013 - 11.2024

Service Technician

Patrick Dealer Group Mini Cooper
09.2009 - 04.2013

Printing Press Operator Assistant

Brown Printing Company
07.2003 - 09.2009

Diploma - undefined

Marengo Community High School

Certificate - Diesel/Industrial

Universal Technical Institute

Certificate - Water Damage Restoration

IICRC

Certificate - Applied Structural Drying

IICRC

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