Operations leader with experience managing $8.5M in annual revenue in high-volume environments, now focused on customer success in technology-driven businesses. Proven track record of driving adoption, improving performance, and leading cross-functional teams to deliver measurable results.
Experienced in implementing and optimizing POS and operational systems, partnering with stakeholders, and translating business needs into scalable solutions. Known for building strong client relationships, increasing engagement, and driving long-term value.
Transitioning into Customer Success to help enterprise clients maximize product utilization, improve efficiency, and achieve growth through technology.