Christopher Jones
Killeen
Summary
Proficient Network Communications Specialist with expertise in customer relations and analytical thinking. Proven ability in network troubleshooting and developing training materials that enhance onboarding efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Cumminications Specialist
Army
Fort Hood, TX
06.2021 - Current
- Developed training materials for new personnel, enhancing onboarding efficiency.
- Implemented quality control measures, ensuring compliance with standards and regulations.
- Conducted assessments of team performance, providing feedback to enhance effectiveness.
- Facilitated workshops for professional development of junior staff members.
- Documented troubleshooting procedures to create comprehensive support resources.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
Education
High School Diploma -
Collinsville High School
Collinsville, ILSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Network troubleshooting
- Helpdesk services
- Hardware and software repair
Certification
Security +
Timeline
Network Cumminications Specialist
Army
06.2021 - Current
High School Diploma -
Collinsville High School