Karlos Crayton
Mobile
Summary
Results-driven project manager with expertise in vendor relations and analytical thinking. Proven track record of managing complex projects and enhancing service delivery through strategic decision-making.
Overview
23
23
years of professional experience
Work History
SR Specialist Network Access C&E
AT&T
1937 WOLF RIDGE RD MOBILE, ALABAMA
03.2019 - Current
- Coordinated project timelines and deliverables, ensuring alignment with strategic objectives.
- Analyzed data trends to inform decision-making, driving enhancements in service delivery.
- Managed vendor relationships, negotiating contracts to optimize costs and service quality.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
- Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
- Delivered high-quality results consistently by adhering to strict quality control measures and industry best practices.
- Enhanced team productivity by implementing efficient project management strategies.
- Negotiated contracts with vendors, securing favorable terms that benefited the organization''s bottom line.
- Optimized supply chain operations, forging strong supplier relationships to ensure timely and cost-effective delivery of materials.
Fiber Splicer
AT&T
Mobile, AL
01.2011 - 03.2019
- Spliced fiber optic cables to ensure optimal signal quality and system reliability.
- Collaborated with engineering teams to troubleshoot and resolve connectivity issues efficiently.
- Conducted routine maintenance checks on fiber networks, enhancing performance and reducing downtime.
- Trained new technicians on splicing techniques and safety protocols, fostering a culture of excellence.
- Managed inventory of materials and equipment necessary for fiber installation projects, ensuring availability.
- Tested fiber optic cables and documented results.
- Improved network performance by skillfully splicing fiber optic cables in various environments.
- Demonstrated adaptability when faced with unexpected challenges or changes in project parameters.
- Spliced, bonded, ground and terminated cables.
Mananger Construction and Engineering
AT&T
Mobile, AL
04.2003 - 01.2011
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Developed and implemented strategic initiatives driving revenue growth and market share expansion.
- Managed departmental budgets, optimizing resource allocation for maximum profitability.
- Mentored team members, fostering professional development and improving overall performance.
Education
High School Diploma -
Alabama State University
Montgomery, AL05-1992
Skills
- Innovation management
- Analytical thinking
- Documentation management
- Customer relations
- Technical communication
- Emergency response
- Coaching and mentoring
- Vendor relations
- Maintenance and repair
- Team building
- Project planning
- Teamwork
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Team leadership
- Active listening
- Inventory management
- Time management abilities
- Adaptability
- Project management
- Performance metrics
- Budget management
- Supply chain management
Timeline
SR Specialist Network Access C&E
AT&T
03.2019 - Current
Fiber Splicer
AT&T
01.2011 - 03.2019
Mananger Construction and Engineering
AT&T
04.2003 - 01.2011
High School Diploma -
Alabama State University