Summary
Skills
Accomplishments
Work History
Education
Interests
Generic

Lalita Washington

Ellenwood,GA

Summary

Dynamic network administration professional with a proven track record at AT&T Mobility, excelling in innovation management and analytical thinking. Successfully implemented process improvements that enhanced supplier performance and streamlined workflows. Adept at fostering customer relations while delivering technical solutions to complex network challenges, ensuring optimal service availability and operational excellence.

Skills

  • Innovation management
  • Analytical thinking
  • Documentation management
  • Customer relations

Accomplishments

planning and devolvement coordinator from Georgia Perimeter College

Work History

SR SPECIALIST NETWORK ADMINISTRATION

AT&T Mobility
07.2020 - Current
  • Supported project management initiatives by assisting in the development of strategic plans.
  • Conducted research to identify industry trends and best practices for process improvements.
  • Collaborated with cross-functional teams to streamline workflows and enhance communication.
  • Assisted in preparing reports and presentations for stakeholder meetings and decision-making.

· Identify and assess potential risks such as natural disasters, assist with SEV and dispatch during disaster recovery, develop risk mitigation strategies, utilize resources and data to analyze and monitor suppliers’ performance, predict disruptions, enhance visibility with real time communications.

· Established performance tracking indicators (KPI) to evaluate market and vendor overall. With regular performance monitoring and strong focus on continuous improvement, I was able to foster collaborative relationships with suppliers, by development of long term and short-term objectives

· · Implement process improvement and best practices, conduct regular performance reviews in vendor management.

SRSPECIALIST NETWORK ADMINISTRATION

AT&T
07.1999 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Contributor responsible for owning and managing all day to day monitoriing, maintenance, adminstration, and performAMCE MANAEMENT OF SPECFIC ELEMENTS AND SERVICES. Fully responsible ofr the uptime ad available of platforms, elements and services. Responsible for the operational testing and implementsationof new hardward and configurations, May assist in the coordination, partbnersip and management of technology vendors, outside consultants and internal dottted line resources as needed, Works as part of a 24x7 staff to delvers network tehnical support to address escalations. Provides the technical troubleshooting and leadership skills required to recover form the most comples network problems in real time to restore service. Identififaction of root cause, resolution work arund, teting and implementation of fixes or design changes to restore and improve customer service, As subject mater experts, works closely with business partners to identify and quantify business issues assiciated with specific project, develop and implemen businss strategy and assist in setting systems designs to insure business requirmentsw are met. Ma assist in provideing leadership for projects.

Education

Bachelor of Science - Business Administration And Management

Alabama A&M University
Normal, Alabama, AL
06-1999

Interests

  • Playing Sports
  • Volunteering
  • Volunteering with youth sports programs as a food provider
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Road Trips
  • Community Cleanup
  • Youth Development Programs
  • Getting involved in local advocacy groups to promote positive change in the community
  • Fundraising Events
  • Volunteer Work