CHRISTOPHER JORDAN
Santa Barbara,CA
Summary
Zumiez Sales Associate Pismo Beach Ca : Gained extensive knowledge of the fashion industries. Was energetic and outgoing with an innate drive to make sales quota and be number 1 in sales. Gained recognition for retail sales and customer service results. Can say I consistently met the commission-based sales goals.
Zumiez Assistant Manager Pismo Beach Ca : Was a hard working and energetic manager and top-rated sales associate with more than 4 years leading dynamic sales teams in fast-paced markets.
Zumiez Store Manager of Santa Barbara Ca : Was able to relocate and drive a sales gain into a struggling business as a new store manager. The store had the #1 sales gain in the SO-Cal HI region of 15.49% which equated to a $179,050 sales gain in trade area sales for the store alone in the first 2 years.
24hrFitness Personal Trainer: Have helped numerous clients from open gyms to a commercial gym such as 24hrfitness. With the knowledge received from NASM and 2 years of experience I was committed to teaching core principles of anatomy and mechanics of healthy, safe movement. A big focus was using a strong educational foundation to promote healthy success.
Golds Gym Goleta General Manager: This gym hadn't made its New Membership goal in over 2 years. I have been there for 3 months and I made two in a row. I have made an inpact on membership retention and new membership sign ups by managing a team of Fitness Consultants, front desk employees, etc to push the boundary to a better membership experience.
Mayweather Boxing and Fitness Studio Manager in Santa Barbara Ca: I took over another Gym that again had not seen sales gains or an inpact on its KPIs for a few months. My job was to hire instructors and front desk fitness consultants to create a profitable fitness environment. I did everything from cold calls for new memberships, outreach for B2B, hosted events in the gym to capture market share and new members, wrote employee schedules, did pay roll, wrote the class schedules, equipment maintenance, janitorial duties, and marketing with the official Mayweather instagram.
Overview
14
14
years of professional experience
Work History
Fitness Studio Manager
Mayweather Boxing And Fitness
2023.12 - 2024.05
- Streamlined studio operations by implementing efficient scheduling and project management systems.
- Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Implemented marketing strategies to promote studio to potential clients.
General Manager
Golds Gym
2023.06 - 2023.12
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Utilized Software to manage sensitive client information and update existing and new client profiles.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Maintained professional, organized, and safe environment for employees and patrons.
Certified Personal Trainer
24 Hour Fitness
2022.03 - 2023.05
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Cultivated positive relationships with participants by interacting.
- Successfully sold personal training packages.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Created inspirational physical training initiatives to foster healthy lifestyle decisions.
Retail Store Manager
Zumiez
2016.09 - 2023.05
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Hired, trained and supervised retail team members
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Completed routine store inventories.
Assistant Manager
Zumiez
2014.07 - 2016.09
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Associate/ Assistant Manager
Zumiez
2010.05 - 2016.09
- 2010 to 2016
- Zumiez Pismo Beach, CA Sales Associate/ASM Worked as team member to provide high level of service to customers. Maintained friendly and professional customer interactions. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with sense of urgency. Did special merchandise orders for customers.
Education
Certification - Certified Personal Trainer
National Academy of Sports And Medicine
Santa Barbara, CA05.2020
Some College (No Degree) - Kinesiology
Sacramento State University
Sacramento, CAHigh School Diploma -
Paso Robles High School
Paso Robles, CA2006
Skills
Sales (2010-2014)
- In-depth fashion knowledge Cheerful and energetic
- Established track record of exceptional sales results Excellent communication skills with both employees and customers
- Flexible schedule
Assistant Manager (2014-2016)
- Dedicated team player
- Excellent time management
- Team Leadership
- Resolution-oriented
- Flexible schedule
Retail Store Manager (2016-present)
- Team building
- Decision-Making
- Self-Motivated
- Self -Awareness/Action/Accountability
Personal Trainer (2020-present)
- Guiding individuals to healthier lifestyles by meeting their needs
- Body Building
- Weight Loss
- Power Lifting
Accomplishments
- My accomplishments listed here are numbers based off of 5000+ Zumiez employees and 800 stores across the nation.
- In 2011: Individually sold $407,562 in merchandise. Ranked 29th in the nation in total sales Store annual volume was $1.8 million and I sold 22.6% of the total volume
- In 2012: Individually sold $679,241 in merchandise, was ranked 4th in the nation in individual sales Store annual volume was $2.3 million and I sold 29.5% of the total volume
- In 2013: Individually sold $652,953 in merchandise. Ranked 3rd in the nation in sales Store annual volume was $2.4 million and I sold 27.2% of the total volume
- In 2014: Promoted to Assistant Manager during peak season (back to school) in July of 2014.
- In 2014: sold $471,443 in merchandise Ranked 15th in the nation in sales
- In 2015: I ranked 12th in the nation in sales
- In 2016: i was promoted to a store manager in October and ranked 30th in the nation in individual sales.
- In 2016: It was announced through the company that i was the first employee to sell over 3 million dollars of product individually for the company in my career at Zumiez and set a company record/standard.
- In 2017-2018: was able to relocate and drive a sales gain into a struggling business as a new store manager.
- In 2017-2018: My store had the #1 sales gain in the SO-Cal HI region of 15.49% which equated to a $179,050 sales gain in trade area sales (both in store and digital) for my store alone.
- In 2017: I was Store Manager of the months of April and September with a gain in trade area sales, dollars per transaction of the year before and a gain in units per transactions.
- In 2020: Received my NASM certification to train clients in workouts, meal plans, etc.
- In 2022: Started working at 24hrfitness as a trainer
- In 2022: Ran up 2.70% in Trade Area for 1/30/22-1/26/23(digital sales + physical sales)
References
James Siri
Zumiez North Los Angeles District Manager
Relations: 10 years as my Manager
Phone Number: 805-709-3271
Cindy Capra
Golds Gym Regional Manager of Santa Barbara
Relation: 6 months
Phone Number: 805-680-0111
David Weiss
Mayweather Boxing and Fitness Franchise CEO
Relations: 6 months
Phone Number: 617-823-6566
Timeline
Fitness Studio Manager
Mayweather Boxing And Fitness
2023.12 - 2024.05
General Manager
Golds Gym
2023.06 - 2023.12
Certified Personal Trainer
24 Hour Fitness
2022.03 - 2023.05
Retail Store Manager
Zumiez
2016.09 - 2023.05
Assistant Manager
Zumiez
2014.07 - 2016.09
Sales Associate/ Assistant Manager
Zumiez
2010.05 - 2016.09
Certification - Certified Personal Trainer
National Academy of Sports And Medicine
Some College (No Degree) - Kinesiology
Sacramento State University
High School Diploma -
Paso Robles High School
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