Christopher Keeton

• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Developed business pipeline using cold and warm techniques.
• Expanded business through effective network development, identifying new, and prospective clients.
• Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.

• Recently managed 9 enterprise customers that utilized Splunk's full suite of products including security, IT Ops, and Observability.
• Successfully identified areas of improvement for customers to expand Splunk use cases, while saving customers internal budget through tool consolidation
• Created mutual success plans with customers to track progress and provide metrics and data that were used to show ROI and value back to executives
• Monitored customer progress and addressed customer inquiries with timely and accurate updates.
• Analyzed customer data to identify trends and develop strategies to improve customer success metrics

My duties include prospecting into areas in which Splunk is not currently utilized. Also help drive attendance to local events, and follow up with any inbound leads that relate to the Focus accounts.

• Attained 140% of MBO expectations in first quarter.
• Helped write sample prospecting scripts
• Showcase product features to customers and discussed technical details to overcome objections and lock in sales.
• Determined needs, delivered solutions and overcame objections through consultative selling skills and MEDDPICC methodology.
• Mentored and coached several up and coming BDR's ad ISR's

This position has been game changing for career. Duties have increased steadily in current role as 1 of only 3 sales representatives that work in partnership with UPS. This promotion after 1 year has taught leadership and communication skills.

• Learned to overcome objections from C-Level executives and was key to success for this position.
• Built book of business with over $20,000,000 in annual processing volume for revenues of over $400,000 in highly competitive industry.
• Averaged over 50 cold calls per day while maintaining current book of business

• Interviewed prospects for outside sales positions all over United States.
• Outbound cold calls in excess of 90 calls per day.
• Prospected using Monster, Linkedin, and personal contacts.
• Helped develop new script for phone interviews.
• Was promoted as one of only two recruiters to new division in company within 3 months.

• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
• Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.

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Worked closely with company executives to identify new business opportunities and routinely exceeded quarterly goals.

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• Customer retention as well as cold calling. Spoke with at least 10 new prospects everyday.
• Increased monthly sales by 10% month over month.

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