Javier Rivera
Boston
Summary
Strategic Senior Business Development Representative known for productivity and efficiency in task completion. Skilled in market analysis, customer relationship management, and strategic planning to drive business growth. Excel at communication, teamwork, and problem-solving to achieve sales targets and foster client relationships.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Development Representative
Steer
Waltham
10.2025 - Current
- Developed strategic partnerships to enhance market presence and drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Collaborated with cross-functional teams to align business development strategies with company goals.
- Presented product solutions to potential clients, showcasing value propositions effectively.
- Facilitated training sessions for junior representatives on best practices in business development.
Car Sales Consultant
Enterprise Mobility
Norwood
04.2025 - 10.2026
- Guide customers in selecting vehicles enhancing client satisfaction.
- Negotiate service deals to close sales, contributing to a consistent increase in dealership revenue.
- Utilize product knowledge to address customer inquiries, ensuring informed purchasing decisions.
- Collaborate with team members to streamline sales processes, improving overall efficiency.
Assistant Branch Manager
Enterprise Mobility
Roslindale
07.2024 - 03.2025
- Train and develop new team members in alignment with branch service standards and objectives.
- Monitor daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement.
- Develop strong relationships with key accounts, contributing to significant growth in business revenue.
Assistant Branch Manager
Enterprise Mobility
Norwood
05.2023 - 07.2024
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with key accounts while playing a key part in maintaining high revenue.
Management Trainee/Management Assistant
Enterprise Mobility
Dedham
08.2022 - 04.2023
- Improved management skills by participating in rigorous training programs and workshops.
- Enhanced team performance by implementing effective communication strategies within the group (DISC Assessment).
- Ranked very well on Enterprise Mobility tracker for customer service, sales, etc., for all MT/MA within Group 10 (Maine, Massachusetts) - Top 5 (Sept. '22 - Feb. '22), 6th (Mar. '23) and 13th in (Apr. '23).
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every point of the rental process.
Sales Associate
North Face
Braintree
02.2021 - 08.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Utilized SRMS system in order to organize inventory; stock and replenish inventory with accuracy and efficiency.
Front Desk Associate
Planet Fitness
Waltham
12.2019 - 03.2020
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
Intern
Boston Public Health Commission
Boston
06.2018 - 08.2019
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Sorted and organized files, spreadsheets, and reports - utilizing Excel.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction - Tattoo Convention at the Hynes Convention Center.
Education
Bachelor of Science - MARKETING
Bentley University
Waltham, MA 08.2018 - 05.2022
Skills
- Relationship Building
- Account Management
- Account Retention
- Communication
- Problem Solving
- Adaptability
- Staff Development
- Sales Expertise
- Quick Study of Product Knowledge
- Client Relationship Building
- Goal-oriented Mindset
- Efficiency in Salesforce
- Efficiency in Excel & Microsoft Applications
- Efficiency utilizing CRM
Accomplishments
- 9x Elite Club Participant
- #1 Branch in Boston Group October '24 and February '25
- EAA Boston Group March '25
- #1 in Customer Service in Boston Group January '25 and February '25
Additional Information - Affiliations
- Diversity, Equity and Inclusion Executive Board - Group 10 (Enterprise Mobility)
- Africana Student Association Executive Board - Bentley University; 2x Organization of the Year Award Winner
- Mankind Movement Executive Board Member - Bentley University
Timeline
Senior Business Development Representative
Steer
10.2025 - Current
Car Sales Consultant
Enterprise Mobility
04.2025 - 10.2026
Assistant Branch Manager
Enterprise Mobility
07.2024 - 03.2025
Assistant Branch Manager
Enterprise Mobility
05.2023 - 07.2024
Management Trainee/Management Assistant
Enterprise Mobility
08.2022 - 04.2023
Sales Associate
North Face
02.2021 - 08.2021
Front Desk Associate
Planet Fitness
12.2019 - 03.2020
Bachelor of Science - MARKETING
Bentley University
08.2018 - 05.2022
Intern
Boston Public Health Commission
06.2018 - 08.2019