Chris Kelly
Hernando,US
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding on how to resolve problems, improve customer satisfaction, and training in operational management. Motivated to learn, grow and excel in the human resources field.
Overview
13
13
years of professional experience
Work History
Operations Clerk
Central Transport
08.2020 - Current
- Perform initial interviews with onsite applicants.
- Review applications, perform initial interviews, and process qualifying candidates.
- Answer phone calls regarding open job openings.
- Facilitate new hire onboarding which includes reviewing new hire information, watch training videos, and completing forklift training.
- Ensure all new hire information is completed in a timely manner.
- Assign new hires with driver mentors.
- Handle tractor assignments for the terminal.
- Maintained efficient communication with co-workers and customers to ensure smooth workflow.
- Contact customers to schedule deliveries, give accurate tracking information, and facilitate terminal pickups.
- Assist Safety Department with any information needed for current employees.
- File employee information into designated location.
- Assist terminal in locating freight on the dock.
Billing Clerk
Mid-South Express Delivery Inc
08.2018 - 05.2020
- Prepared and issued invoices.
- Provided excellent customer service.
- Run payroll statements.
- Update customer files.
- Issue monthly statements.
Freight Team Member
Under Armour
08.2017 - 05.2018
- Lifted and moved items weighing up to 25 pounds multiple times per shift.
- Scanned items upon arrival to create accurate tracking records.
- Processed and handled freight, stocked shelves, and put away items to their designated locations.
- Scanned and marked down items.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly and efficiently.
- Performed inventory control activities, including cycle counts and stock checks.
Grounds Crew Member
Southaven Parks Department
04.2016 - 08.2016
- Maintained grounds operating lawn care equipment.
- During weekend tournaments, led small team of 1 to 4 employees.
- Assisted in preparing fields for games and repairing after the games.
- Provided exceptional customer service by addressing any concerns promptly.
Package Handler
FedEx Ground
03.2016 - 04.2016
- Used handheld scanner to accurately track freight movements.
- Unloaded and Loaded packages into trucks and trailers.
- Lifted boxes up to 100 pounds.
Freight Handler
Mid-South Express Delivery Inc
01.2013 - 05.2015
- Loaded and unloaded trailers.
- Managed documents by organizing forms, making photocopies, and created reports.
- Effective liaison between customers and internal departments.
- Training in operations management.
Education
Bachelor of Arts (B.A.) - Human Resources Management
University of Memphis
Memphis, TN05.2019
Associate of Arts - Business Administration
Northwest Mississippi Community College
Senatobia, MS06.2016
High School Diploma - US
Lewisburg High School
Olive Branch, MS05.2014
Skills
- Customer Service
- Time Management
- Candidate Pre-Screening
- Training and Onboarding
- Conduct Orientations and Training
- File and Records Management
- New Hire Training
- Administrative Support
- New Hire Paperwork Processing
Timeline
Operations Clerk
Central Transport
08.2020 - Current
Billing Clerk
Mid-South Express Delivery Inc
08.2018 - 05.2020
Freight Team Member
Under Armour
08.2017 - 05.2018
Grounds Crew Member
Southaven Parks Department
04.2016 - 08.2016
Package Handler
FedEx Ground
03.2016 - 04.2016
Freight Handler
Mid-South Express Delivery Inc
01.2013 - 05.2015
Bachelor of Arts (B.A.) - Human Resources Management
University of Memphis
Associate of Arts - Business Administration
Northwest Mississippi Community College
High School Diploma - US
Lewisburg High School
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