Adept in team collaboration and leadership, with a proven track record of enhancing team productivity through efficient task delegation and robust work ethic. Skilled in problem-solving and shift paperwork completion.
Overview
26
26
years of professional experience
Work History
Cargo Ramp Agent
American Airlines
Chicago, IL
02.2023 - 07.2024
Developed expertise in properly balancing loads across various types of aircraft
Supported the seamless flow of cargo traffic
Ensured accurate tracking of cargo by diligently maintaining documentation
Increased overall customer satisfaction through timely delivery of shipments.
Shift Leader
Amazon Fresh
Chicago, IL
12.2020 - 08.2022
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment
Managed and organized inventory
Resolved conflicts between team members in a professional manner.
Improved team productivity by implementing efficient task delegation methods.
Freelance Contractor- Scenic Specialist
Frost Lighting
Chicago, IL
05.1998 - 02.2015
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Read blueprints in order to setup lighting equipment for large concerts and parties
Built custom furniture for clients
Established long-term relationships with clients, resulting in increased repeat business.
Trained new team members to apply best practices and proper use of development tools.
Housekeeping Supervisor
Talbot Hotel
Chicago, IL
01.2011 - 03.2012
Completed schedules, shift reports, and other business documentation.
Collaborated with front desk staff to address guest concerns promptly
Placed orders for housekeeping supplies and guest toiletries.
Conducted regular room inspections to verify compliance with housekeeping standards.
Evaluated employee performance and developed improvement plans.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Assistant Office Manager
Burrell Communications Group
Chicago, IL
03.1998 - 05.2007
Managed FedEx online shipping for Chicago and Atlanta offices
Supervised a staff of five people in receiving, sorting and delivering incoming and outgoing mail for the entire Chicago office
Oversaw office inventory activities such as creating requisitions and stocking new shipments.
Created and updated records and files to maintain document compliance.
Created office space by constructing cubicles, bookshelves and other structures necessary for daily operations within agency
Handled sensitive information with discretion by adhering to confidentiality protocols at all times.