Christopher Kiefhaber
Springville
Summary
Accomplished Plumbing Field Supervisor with a proven track record at Reimer Home Services, adept in operations planning and safety management. Excelled in leading teams to surpass project timelines while ensuring OSHA compliance. Skilled in heavy equipment operation and fostering customer relationships, demonstrating exceptional field operations and task delegation capabilities. Also while still working in the field daily by installing whole home plumbing system and diagnosing issues on current systems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Plumbing Field Supervisor/Installer/Excavator Operator
Reimer Home Services
05.2018 - Current
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Met with customers to resolve issues and build productive relationships.
- Investigated issues and developed effective solutions.
- Mentored team members in best practices to increase sales performance.
- Trained workers in proper methods, equipment operation and safety procedures.
- Loaded and unloaded heavy objects, dirt and other materials on-site.
- Minimized risk of injury during operation through strict adherence to OSHA safety guidelines and best practices in the industry.
Field Service Technician
Irish Carbonic
10.2014 - 05.2018
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Installed compressed gas vessels & systems
Road Construction Laborer
Accent Stripe
08.2012 - 09.2014
- Aided in the preparation of construction sites, clearing debris, setting up necessary equipment, and organizing materials for efficient workflow.
- Contributed to successful road construction projects, performing various labor-intensive duties as required.
- Demonstrated adaptability by quickly learning new techniques, machinery operations, or construction methods as required for specific project demands.
- Promoted a safe work environment through diligent adherence to OSHA regulations and company safety policies.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
Machinist
Staub Precision Machine
07.2008 - 08.2010
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Used CNC and manual equipment to perform both initial and final machining.
- Monitored equipment to detect and report malfunctions and prevent accidents.
Education
High School Diploma -
Orchard Park Central School
Orchard Park, NY06-2008
Skills
- Field operations
- Schedule coordination
- Operations planning
- Task delegation
- Licensed journeyman plumber
- Heavy equipment Operator- excavators, front loaders, and skid-loaders
- Site preparation
- Replacement of underground residential storm sewer, sanitary sewer, and water service
- Safe excavation around utilities such as electric, water, gas, and internet
- Environmental awareness
- Safety and hazard management
- OSHA compliance
Certification
- New York Class B Driver's License
- OSHA Certified
- Journeymen plumber licensed: Town of Grand Island, Town of Amherst, Town of Cheektowaga, City of Buffalo,
- American Red Cross Safety training/CPR/First Responder
Timeline
Plumbing Field Supervisor/Installer/Excavator Operator
Reimer Home Services
05.2018 - Current
Field Service Technician
Irish Carbonic
10.2014 - 05.2018
Road Construction Laborer
Accent Stripe
08.2012 - 09.2014
Machinist
Staub Precision Machine
07.2008 - 08.2010
- New York Class B Driver's License
- OSHA Certified
- Journeymen plumber licensed: Town of Grand Island, Town of Amherst, Town of Cheektowaga, City of Buffalo,
- American Red Cross Safety training/CPR/First Responder
High School Diploma -
Orchard Park Central School
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