Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Knight

Cohoes

Summary

Accomplished Assistant Store Manager and certified Infiniti Technician with a proven track record in problem-solving and customer engagement, demonstrated at Pva Jiffy Lube. Excelled at enhancing customer experience, and mastering technical skills. Committed to continuous learning and punctuality, achieving significant service efficiency improvements alongside corporate goals and expectations. Always looking to improve upon my current skills and new skills to meet and perform at a standard acceptable by myself and corporate.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Pva Jiffy Lube
02.2023 - Current

Managed the crew and took as many responsibilities on as possible, did scheduling , organized meetings alongside the GM , handled employee training and correctives, alongside monitoring day to day functionality of the store as a whole. Strive to reach any goal set by our parent company and to maximize employee safety and retention at every turn.

Technician

Lia Infiniti
08.2017 - 10.2019

Perform general repair on all makes and models of infinites, during this time i became a certified infiniti technician, worked flat rate at this time and understand how hourly labor services work. During this time i became very familiar with many tools to complete the job such as all data and other full service referencing guides such as prodemand.

Technician

Hoffman Jiffy Lube
07.2015 - 10.2016

Perform signature service oil changes and keep the lot organized and tidy. Maintained the lower bay and serviced vehicles from oil changes to gearboxes and transmissions.

Education

Associate of Arts - Automotive Repair / High Performance

University of Northwestern Ohio
Lima, OH
04-2017

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Punctuality to deadlines
  • willing to learn whatever necessary to succeed

Timeline

Assistant Store Manager

Pva Jiffy Lube
02.2023 - Current

Technician

Lia Infiniti
08.2017 - 10.2019

Technician

Hoffman Jiffy Lube
07.2015 - 10.2016

Associate of Arts - Automotive Repair / High Performance

University of Northwestern Ohio
Christopher Knight