Christopher Knight
Trumbull
Summary
Enthusiastic candidate with hands-on experience in customer service roles, assisting customers and resolving issues efficiently. Demonstrates teamwork and attention to detail, ensuring smooth operations and customer satisfaction. Eager to apply practical skills and learn in a challenging internship environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Advocate & Fulfilment Expert
Target
Milford, CT
11.2025 - Current
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Collaborated with team members to maintain accurate inventory levels on sales floor.
- Executed daily merchandising tasks, ensuring compliance with brand standards.
- Ensured accurate preparation of customer orders to maintain satisfaction.
Crew Member
Dunkin Donuts
Milford, CT
04.2025 - 11.2025
- Prepared and served beverages and food items in accordance with company standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted customers with orders, providing exceptional service to enhance overall experience.
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
Crew Member Trainer
Dunkin Donuts
Monroe, CT
03.2024 - 04.2025
- Trained new crew members on operational procedures and safety protocols.
- Ensured adherence to quality standards during food preparation and service.
- Assisted in inventory management, restocking supplies as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues.
Education
High School Diploma -
Platt Technical High School
Milford06-2026
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Complex Problem-solving
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Certification
- [OSHA 30] Certified - [2026]
- [Drivers License] - [2024]
Timeline
Service Advocate & Fulfilment Expert
Target
11.2025 - Current
Crew Member
Dunkin Donuts
04.2025 - 11.2025
Crew Member Trainer
Dunkin Donuts
03.2024 - 04.2025
High School Diploma -
Platt Technical High School