CHRISTOPHER LEEDAHL
Hopkins,MN
Summary
Experienced Field Training Specialist with expertise in designing and implementing comprehensive training programs. Skilled in developing effective training materials, conducting informative workshops, and tracking trainee progress. Recognized for fostering positive learning environments and enhancing performance through constructive feedback. Proven track record of significantly improving employee productivity and job satisfaction by creating tailored training solutions.
Overview
18
18
years of professional experience
Work History
Field Training Specialist
Holiday/Circle K
Minnetonka, MN
03.2020 - Current
- Facilitated classroom training sessions for both new and experienced field personnel.
- Developed training materials such as handouts, manuals, presentations, and exercises.
- Monitored performance of trainees in the field to ensure compliance with company policies and procedures.
- Maintained records of all trainee progress reports and evaluations.
- Provided guidance to trainers on best practices when delivering courses in the field.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Conducted assessments of trainees' knowledge, skills, and abilities in the field.
Field Support Manager
Holiday Companies
Bloomington, MN
03.2017 - 03.2020
- Provided support for stores that are without a manager, focusing on staff retention and upholding company standards.
- Developed strategies for bringing stores up to company standards.
- Worked with District Managers and store staff to resolve issues in the store.
- Recruited, hired, and trained new staff members when needed.
- Recommended three potential candidates for promotion to Store Manager.
- Periodically executed Field Training curriculum after new manager placement in store.
Store Manager Trainer
Holiday Companies
Minnetonka, MN
08.2015 - 03.2017
- Train new Store Managers on company policies and procedures
- Teach verbal and written communication skills necessary for new managers
- Teach and practice coaching techniques to be used when placed in store
- Develop hiring skills with new managers by creating candidate profiles, practicing interview skills and selecting the best candidates for the position
General Manager
Holiday Companies
Minnetonka, MN
02.2007 - 08.2015
- Successfully managed high volume store with an average staff of 15 people
- Created loyal staff with many long term employees
- Managed controllable items each year which resulted in increased Efficiency profit for store
- Uphold company policies
- Recruited, hired and developed two Assistant Managers who went on to become Store Managers
- Pinnacle Club Member in 2008
- Promoted to Training Manager in 2015
Education
Real Estate License Training - Real Estate
Kaplan Schools
Bloomington, MN01-2011
Certificate - Baking
Dunwoody College of Technology
Minneapolis, MN01-1985
Skills
- Clear Written and Oral Communication
- Training documentation
- Change Management
- Time Management
- Critical Thinking
- Facilitate group discussions
- Training Materials Development
- Classroom experience
- Training facilitation
- Training program implementation
References
References Available on request
Accomplishments
- Mentor for Northern Tier Mentoring Program
- CORE Values Champion
Timeline
Field Training Specialist
Holiday/Circle K
03.2020 - Current
Field Support Manager
Holiday Companies
03.2017 - 03.2020
Store Manager Trainer
Holiday Companies
08.2015 - 03.2017
General Manager
Holiday Companies
02.2007 - 08.2015
Real Estate License Training - Real Estate
Kaplan Schools
Certificate - Baking
Dunwoody College of Technology
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