Automotive technician with a strong focus on ensuring a working high-quality service on the vehicle for customer satisfaction. Has a large knowledge and experience with working on different cars and different engines types. Learns most efficiently hands on and watching other individuals perform the said work.
Overview
7
7
years of professional experience
Work History
Used Car Technician
Luther North Country Ford
Coon Rapids, MN
03.2025 - 11.2025
Diagnosed mechanical issues in used vehicles using advanced diagnostic tools.
Performed routine maintenance and repairs on various makes and models efficiently.
Collaborated with sales team to prepare vehicles for the showroom display.
Maintained organized work area, promoting safety and efficiency in service operations.
Utilized computerized systems for tracking repair orders and inventory management.
Adapted quickly to new technologies and repair techniques within the automotive industry.
Improved customer satisfaction by providing thorough diagnostics and repair services for used vehicles.
Assisted in conducting safety inspections to ensure compliance with regulations.
Regularly reviewed technical manuals and attended training sessions to stay current on best practices in automotive repair techniques.
Enhanced overall workshop efficiency with proper time management and multitasking abilities.
Collaborated with sales team to inspect and recondition trade-in vehicles, maintaining high-quality inventory levels.
Stayed up-to-date on industry trends and advancements, allowing for accurate diagnosis and repair of various makes and models.
Ensured customer safety by performing comprehensive inspections on all serviced vehicles prior to release.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Lube Technician
Friendly Chevrolet of Fridley
Fridley, MN
10.2022 - 06.2024
Performed routine oil changes and fluid checks to ensure vehicle performance.
Conducted multi-point inspections to identify maintenance needs and enhance customer service.
Maintained cleanliness and organization of work area to comply with safety standards.
Assisted in training new technicians on equipment usage and service protocols.
Collaborated with service advisors to communicate findings and recommend additional services.
Implemented process improvements that reduced wait times for customers during service visits.
Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
Explained estimates and determined repair timelines to manage customer expectations.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Lube Technician
Valoline Instant Oil Change
Blaine, MN
04.2022 - 09.2022
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Greeted customers and answered questions about oil changes and other services.
Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Ensured customer trust with transparent communication about necessary services and repair costs.
Head Chef
Kentucky Fried Chicken
Blaine, MN
05.2019 - 06.2020
Streamlined kitchen operations, improving service speed during peak hours.
Handled and stored food to eliminate illness and prevent cross-contamination.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Maintained well-organized mise en place to keep work consistent.
Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
Education
High School Diploma -
Skills
Quick learner when it comes to machinery and automotive technology in general