Christopher Logan
Universal Logistics Holdings Inc.
Prior Lake,MN
28
years of professional experience
Dedicated operations manager with a strong focus on problem-solving and team leadership. Enhanced supply chain performance and reduced costs through strategic initiatives and continuous process improvements, ensuring compliance with safety and quality standards.
Work History
Operations Manager
9 Years 8 Months- Led cross-functional teams to optimize supply chain performance and reduce costs.
- Developed and implemented process improvements, resulting in increased operational productivity.
- Streamlined logistics operations to enhance delivery efficiency and reduce lead times.
- Monitored key performance indicators to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices for inventory management and operational workflows.
- Conducted regular audits of processes, identifying areas for improvement and driving strategic initiatives.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Supervisor
17 Years 11 Months- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members to enhance skills and improve service standards.
- Implemented inventory management practices that reduced stock discrepancies and improved accuracy.
- Conducted regular performance evaluations, fostering professional growth among team members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Bachelor of Science - Electronic Engineering
Skills
Operations management
Supply chain management
Inventory management
Warehouse operations
Process improvement
KPI tracking
Team leadership
Staff development
WMS warehouse management systems
Building and facility management
Facility operations
Problem-solving
Universal Logistics facility of the year in 2019
My Universal Logistics facility was awarded "facility of the year" in 2019. This was a result due to our P&L being greatly above our target, with no accidents on site and all departments performing well above set KPI standards.
Timeline
Operations Manager
Universal Logistics Holdings Inc.
12.2016 - CurrentRead More
Supervisor
Pier One Imports
12.1998 - 11.2016Read More
DeVry University
Bachelor of Science from Electronic Engineering
Read More