Christopher Lopez
Tomball,TX
Summary
Detail-oriented with experience in customer service, data entry and store management. Enjoys working with others and improving leadership skills.
Overview
7
7
years of professional experience
Work History
District Manager
Jersey Mike's Subs
Katy, TX
11.2019 - 06.2023
- Supervised 3 locations to enforce high-quality standards of operation.
- Coordinated with other district managers to actualize performance improvement strategies.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Manager's Assistant
Smoothie King
Cypress, TX
10.2017 - 11.2019
- Ran errands to support daily needs of management.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Monitored cash intake and deposit records.
- Mentored team members to enhance professional development.
Customer Service Specialist
Randalls
Cypress, TX
05.2016 - 06.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Education
Bachelor of Business Administration - Finance
The University of Houston
Houston, TX05.2027
Associates of Applied Science -
Lonestar College
Cypress, TX06.2023
High School Diploma -
Cypress Ranch High School
Cypress, TX05.2019
Skills
- Development of Teams
- Appointment Scheduling
- Business Administration
- Program File Distribution
- Event Coordination
Timeline
District Manager
Jersey Mike's Subs
11.2019 - 06.2023
Manager's Assistant
Smoothie King
10.2017 - 11.2019
Customer Service Specialist
Randalls
05.2016 - 06.2017
Bachelor of Business Administration - Finance
The University of Houston
Associates of Applied Science -
Lonestar College
High School Diploma -
Cypress Ranch High School