Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Christopher lopez

El Paso,TX

Summary

Versatile leader with a proven track record at Pockets Billiards, adept in team motivation and problem-solving. Excelled in creating inclusive environments and enhancing customer satisfaction through exceptional service delivery. Skilled in staff training and safety protocols, demonstrating both hard and soft skills without compromising productivity. Achieved significant improvements in team performance and client support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

Pockets Billiards
09.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Manager

The Museum Bar
06.2023 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Bar Manager

Ciros Bar & Kitchen
07.2020 - 10.2022
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Technician

General Motors Co
09.2018 - 12.2018
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Pipefitter

CSI Compressco
05.2018 - 08.2018
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Threaded pipes using piping machines.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
  • Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
  • Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.

Education

Auto Tech - Auto Tech

Chapin High School, El Paso, TX
06.2018
  • Honoree for completing pre-college credits
  • Honor Roll, 1st and 2nd semester, 2018
  • Full Financial Aid/Scholarship Recipient
  • 3.5 GPA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Analytical thinking
  • Goal setting
  • Client support
  • Flexible schedule

Certification

Auto tech lube and go

Languages

Spanish
Full Professional
English
Full Professional
French
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Team Leader - Pockets Billiards
09.2024 - Current
Manager - The Museum Bar
06.2023 - 08.2024
Bar Manager - Ciros Bar & Kitchen
07.2020 - 10.2022
Technician - General Motors Co
09.2018 - 12.2018
Pipefitter - CSI Compressco
05.2018 - 08.2018
Chapin High School - Auto Tech, Auto Tech

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Christopher lopez