Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER LOPEZ

Miami,FL

Summary

Combining energy, drive and determination, Exceptional at resolving conflicts and defusing tense situations. Having excellent communication skills and a keen eye for detail.

Security professional prepared for role, bringing extensive experience in conducting thorough security assessments and implementing protective measures. Known for collaborative efforts and consistently achieving results, adapting to evolving security needs. Skilled in risk management, incident response, and maintaining high standards of operational security.

Construction professional prepared for demanding roles in industry. Proven track record of successfully completing projects on time and within safety guidelines. Reliable team player, adaptable to changing needs, and committed to collaboration and results. Expertise in equipment operation and blueprint reading.

A customer service professional with proven ability to handle high volumes of calls efficiently. Known for maintaining high standards and achieving positive outcomes through effective communication and problem-solving. Valued for teamwork, reliability, and adaptability in dynamic environments.

Overview

9
9
years of professional experience

Work History

Security

Williams Island
07.2022 - 03.2023
  • Patrolled the property and monitored surveillance equipment to keep the premises and personnel safe.
  • Interacted assertively but non-confrontationally with all levels of personnel and the general public.
  • Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.
  • Worked to resolve urgent issues, such as house leaks, loud noises and trespassing individuals, both independently and collaboratively.
  • Managed physical security measures for data centers including access control systems, video surveillance equipment installation, and regular security audits.
  • Enhanced security measures, ensuring safe environment for guests and staff.
  • Identified electrical security deficiencies and offered recommendations for solutions.

Construction Worker

IMR Development Corporation
08.2019 - 03.2020
  • Delivered materials, tools, and equipment to skilled workers after retrieving them from trucks.
  • Provided precise measurements and estimates for all projects.
  • Transported materials and tools from trucks and storage facilities to job sites and organized them for anticipated requirements.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Operated power equipment to move materials and promote job efficiency.

Stower

Amazon Mega Warehouse
10.2018 - 04.2019
  • Kept my workspaces clean and organized to maintain safety standards.
  • Moved boxes to staging areas, sorted items, and transported them to final storage locations after unloading incoming products.
  • Inspected items for any damages and reported discrepancies to supervisor.
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Used hand trucks and pallet jacks to safely move items to designated areas.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.

Call Representative

iQor
08.2016 - 03.2018
  • Resolving customers issues over the phone with from inbound calls on a daily basis.
  • Quickly investigated and resolved customer complaints and inquiries.
  • Spoke with customers about their concerns and desires, quickly grasping issues and applying personal expertise and company procedures to resolve issues and increase sales.
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
  • Boosted sales revenue through upselling relevant products and services based on customers'' needs during interactions.
  • Evaluated customer relationships to streamline operational efficiencies resulting in highest quality of service.

Meat Department Clerk

Walmart Supercenter
01.2014 - 12.2015
  • Checked the temperature of the meat for safety and quality, and I kept an eye on the heat conditions to make sure they were stable.
  • Was in charge of meat inspections and maintaining a proper temperature environment.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.

Education

High School -

Miami Lakes Educational Center
Miami Lakes, FL
01.2015

Skills

  • Customer service
  • Sales
  • Security procedures knowledge
  • Crowd security
  • Security technology integration
  • Security technologies
  • Emergency security
  • Problem-solving
  • Heavy lifting
  • Construction
  • Power tool operation
  • Goal oriented
  • Customer correspondence
  • Valid Driver's license
  • Positive attitude
  • Safe driving
  • Route management
  • GPS navigation

Timeline

Security

Williams Island
07.2022 - 03.2023

Construction Worker

IMR Development Corporation
08.2019 - 03.2020

Stower

Amazon Mega Warehouse
10.2018 - 04.2019

Call Representative

iQor
08.2016 - 03.2018

Meat Department Clerk

Walmart Supercenter
01.2014 - 12.2015

High School -

Miami Lakes Educational Center

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CHRISTOPHER LOPEZ