Christopher Luke
Bothell,WA
Summary
Young professional with a passion for learning and challenging myself. Aiming to start a career in cybersecurity and working towards it every day. 7+ years of retail operations, critical thinker, problem solver, mechanically inclined and technologically educated.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grocery Manager
Safeway
01.2023 - Current
- Performs ordering, receiving, storing, pricing, stocking and merchandising duties. Assists the Store Director and the Assistant Store Director in planning, organizing and directing normal operations of the grocery department and frontend operations, including recommendations for both normal and seasonal product requirements. Maintains and enforces company merchandising policies.
- Ensures compliance with the company's sanitation, safety, and security policies and recommends corrective action if needed. Executes emergency procedures in the event of equipment or computer software malfunctions, power outages, or natural disasters.
- Responsible for the overall operation of the store, including supervision of all associates, and resolving customer complaints and relations effectively in the absence of the Store Director and the Assistant Store Director.
Seafood Manager
Safeway
08.2016 - 12.2022
- Managed a small team of employees to effectively and efficiently run a department within the store.
- Worked closely with the store director and corporate management to ensure proper schematic integrity and proper execution of standards and operational procedures.
- Maintaining federally regulated information in the form of country of origin and batch tracking.
- Reviewed and organized invoices, daily and weekly sale & purchase reports, and created efficient employee schedules.
- Provided excellent customer service and problem solving
- Ordered and produced products efficiently to maintain sales and minimize loss and shrinkage.
Education
BAS - Information Technology and Administrative Management, Cyber Security
Central Washington University
06.2020
AAS - Computer Security and Network Technology
Lake Washington Institute of Technology
06.2018
Skills
- Retail Management
- Employee management
- Problem solving
- Critical thinking
- Time management
- Teamwork and collaboration
- Detail oriented
- Mechanical proficiency
- System learning
- Computer hardware
- Server side hardware installation
- Client side hardware installation
- Inventory merchandising
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
Certification
IT Support Technician |
Network Support Technician
Timeline
Grocery Manager
Safeway
01.2023 - Current
Seafood Manager
Safeway
08.2016 - 12.2022
AAS - Computer Security and Network Technology
Lake Washington Institute of Technology
BAS - Information Technology and Administrative Management, Cyber Security
Central Washington University
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