Christopher Macculloch
Miami,FL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Kendall Dodge Chrysler Jeep Ram
Miami, FL
01.2020 - Current
- Demonstrate vehicles and understand customers needs.
- Conduct Test drives and build value towards the vehicle .
- Follow up with leads and prospects and maintaining a relationship with clients.
- Coordinate trade in appraisals.
- Maintaining an organized CRM and stay up to date with product knowledge courses.
- Collaborate with Finance and Sales team to make sure process that process is followed and create a smooth transaction.
- Assist customers with pricing, financing and leasing options.
Sales Associate & Lease Return Inspector
South Motors BMW
Miami, FL
10.2018 - 12.2020
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Attended weekly team meetings to review performance goals and objectives.
- Engaged customers in friendly, professional dialogue to determine needs.
- Upsold additional items based on customer interests and needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled customer complaints in a professional manner.
Loaner Coordinator
The Collection Miami
Coral Gables, FL
08.2017 - 10.2018
- Customer service
- Prepare loaner Contracts
- Maintain & Manage Inventory
- Inspect Vehicles
Inventory Coordinator
South Motors BMW
Miami, FL
10.2015 - 08.2017
- Created and maintained detailed reports related to all aspects of inventory control.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Cleaned interior and exterior of vehicles to prepare them for sale.
Education
Miami Dade College
Miami, FLSkills
- Building Relationships
- Networking & Marketing
- Business Development
- Sales Development
- Negotiation skills
- Upselling
- Customer Service
- Problem-Solving Skills
- Product Knowledge
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Kendall Dodge Chrysler Jeep Ram
01.2020 - Current
Sales Associate & Lease Return Inspector
South Motors BMW
10.2018 - 12.2020
Loaner Coordinator
The Collection Miami
08.2017 - 10.2018
Inventory Coordinator
South Motors BMW
10.2015 - 08.2017
Miami Dade College
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