Christopher Maiolo
Las Vegas
Summary
Results-driven Grocery Manager with expertise in inventory management, employee training, and customer service. Proven ability to enhance store performance through effective merchandising strategies and team collaboration.
Overview
23
23
years of professional experience
Work History
Grocery Manager
Sprouts Farmers Market Inc.
Las Vegas, NV
08.2022 - Current
- Managed inventory levels to optimize product availability and reduce waste.
- Ability to break/spot loads quickly and efficiently
- Trained and mentored staff on best practices for customer service and product knowledge.
- Implemented promotional displays that enhanced product visibility and increased sales.
- Conducted regular audits to ensure compliance with health and safety standards.
- Developed scheduling strategies to maintain efficient store operations during peak hours.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Conducted regular performance evaluations to identify areas for improvement within the team.
Produce Manager
Sprouts Farmers Market Inc.
Las Vegas, NV
01.2010 - 06.2021
- Managed daily operations of produce department, ensuring optimal stock levels and quality standards.
- Trained and mentored staff on best practices for inventory management and product handling.
- Implemented efficient workflows to enhance productivity and reduce waste in produce section.
- Analyzed sales data to forecast demand and adjust inventory accordingly, minimizing overstock situations.
- Developed promotional strategies to increase produce sales, contributing to overall department growth.
- Ensured compliance with food safety regulations through regular inspections and staff training sessions. Consistent 100% compliance scores on internal company audits.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Occupied additional role as "Regional All Star" which recognized the highest performing Produce manager and utilized them in a regional training role for high performing prospects/future managers.
- Selected items for specials and marked down items to reduce losses.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
Assistant Grocery Manager
Sunflower Farmers Market (before They Were Purchased by Sprouts)
Las Vegas, NV
10.2006 - 01.2010
- Assisted in daily inventory management, ensuring stock levels met customer demand.
- Trained and mentored new staff on operational procedures and store policies.
- Collaborated with department managers to optimize product displays and merchandising strategies.
- Analyzed sales data to identify trends, informing purchasing decisions and promotional efforts.
- Performed so well in this role that I was promoted to Produce manager with no produce experience. Within years I'd become the produce regional all star.
Dairy Manager
Wild Oats Market
Las Vegas, NV
03.2003 - 10.2006
- Managed dairy department operations, ensuring product quality and compliance with health standards.
- Trained and mentored staff on best practices for dairy product handling and storage.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with suppliers to ensure timely delivery of fresh dairy products. Worked directly with Strauss Creamery in california to get specific distribution to our store in Las Vegas when 3rd party warehouse discontinued this line.
Education
No Degree - Political Science (4 Years of Study).
UNLV
Las Vegas, NVHigh School Diploma -
Chaparral High School
Las Vegas, NV06-2001
Skills
- Coordination of inventory
- Good spanish speaker
- Verbal and written communication
- Customer service management
- Employee training
- Supply level management
- Merchandising strategies
- Ability to put in 40,000 steps a day or more as needed
- Employee management
- Scheduling coordination
- Product merchandising
- Attention to detail
- Team collaboration
Accomplishments
- Supervised teams of up to 18 staff members.
- 2018 service all star for entire Las Vegas Area
- Produce regional All Star trainer 2014-2021
- Run Produce apprenticeship program 2018-2020 (ended due to COVID)
- Perfect attendance for 12 years and running (last day of missed work 2014).
Languages
Spanish
Professional Working
Timeline
Grocery Manager
Sprouts Farmers Market Inc.
08.2022 - Current
Produce Manager
Sprouts Farmers Market Inc.
01.2010 - 06.2021
Assistant Grocery Manager
Sunflower Farmers Market (before They Were Purchased by Sprouts)
10.2006 - 01.2010
Dairy Manager
Wild Oats Market
03.2003 - 10.2006
No Degree - Political Science (4 Years of Study).
UNLV
High School Diploma -
Chaparral High School