Christopher Mancha
Melrose Park,IL
Summary
Detail-oriented customer service professional with experience in a fast-paced theater environment. Managed ticket sales and concession operations, ensuring accurate cash handling and efficient POS transactions. Upheld cleanliness and organization to enhance the patron experience. Collaborated effectively with team members to deliver prompt service and address guest inquiries during peak hours.
Overview
1
1
year of professional experience
Work History
Movie Theater Employee
Cinemark
Melrose Park
2025.05 - Current
- Sold movie tickets at box office using POS system
- Operated concession stand registers and processed guest transactions efficiently
- Greeted Cinemark guests and provided friendly theater service
- Maintained clean, organized, and welcoming theater environment for guest satisfaction
- Answered guest questions and helped resolve customer concerns
- Worked effectively with team members during busy shifts
- Received, unloaded, and organized incoming merchandise
- Conducted inventory checks and restocked items to ensure product availability
Education
Proviso East High School
Maywood, ILSkills
- POS systems
- Ticket sales expertise
- Cash handling
- Inventory control
- Supply restocking
- Cleanliness maintenance
- Team collaboration
- Ticket sales expertise
- Customer service
- Strong work ethic
Timeline
Movie Theater Employee
Cinemark
2025.05 - Current
Proviso East High School