Christopher Martinez
Belton,MO
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Willing to undergo training and very moldable to any situation and needs that a company may have.
Overview
5
5
years of professional experience
Work History
Pro Shop Assistant
Desert Mirage Practice Center
08.2023 - 12.2023
- Assisted customers in selecting and purchasing golf equipment, apparel, and accessories
- Provided exceptional customer service by answering inquiries, addressing concerns, and resolving issues
- Maintained inventory levels by monitoring stock levels and placing orders as needed
- Organized merchandise displays to maximize visibility and promote sales
- Collaborated with vendors to negotiate pricing and ensure timely delivery of products
- Managed cash register operations, accurately processing payments and providing change
- Assisted in the coordination of special events such as tournaments or product launches
- Developed relationships with frequent customers through personalized recommendations based on their preferences.
Player Services Associate
FiveStar Lifestyles at The Country Club at Loch Lloyd
05.2019 - 08.2022
- Led a small group of employees everyday to ensure everything ran smoothly
- Made sure everyone was completing their designated roles with satisfactory results
- Made sure all the members and guests at the club had all of their necessities met but also anything else they may want.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Some College - Business
Grand Canyon University
Phoenix, AZ10.2024
High School Education - undefined
Heartland High School
Belton, MO10.2024
Skills
- Bilingual (10 years)
- Writing Skills
- Time management (5 years)
- POS Systems
- Upselling strategies
- Product Promotions
- Product Demonstration
Languages
Spanish
Native or Bilingual
Timeline
Pro Shop Assistant
Desert Mirage Practice Center
08.2023 - 12.2023
Player Services Associate
FiveStar Lifestyles at The Country Club at Loch Lloyd
05.2019 - 08.2022
Some College - Business
Grand Canyon University
High School Education - undefined
Heartland High School
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