Dedicated professional with experience in technical support and customer account management. Known for effective communication and problem-solving skills, contributing to improved customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Solutions Specialist
Spectrum
Pharr, Texas
10.2025 - Current
Provided technical support for internet and cable services.
Assisted customers with account inquiries and service requests.
Maintained accurate records of customer interactions and transactions.
Sales Associate
Nike Clearance Store
McAllen, Texas
10.2024 - 09.2025
Assisted customers with product selection and inquiries.
Maintained store organization and cleanliness throughout shifts.
Collaborated with team members to meet daily sales goals.
Cashier
Chick-fil-A
Edinburg, Texas
09.2024 - 10.2024
Maintained accurate cash drawer and handled cash securely.
Collaborated with team members to ensure smooth operations during peak hours.
Followed food safety guidelines and ensured compliance with health regulations.
Sales Associate
Express
McAllen, Texas
05.2022 - 07.2024
Handled inventory management tasks, including receiving shipments.
Educated customers about product features and benefits effectively.
Helped customers find specific products, answered questions, and offered product advice.
Timekeeper
Texas Medical Transportation
Edinburg, Texas
04.2022 - 04.2022
Maintained accurate timekeeping records for transportation staff and vehicle schedules.
Coordinated employee attendance and punctuality reports for management review.
Communicated schedule updates to team members promptly and effectively.
Cashier
Sweet Spot
Hidalgo, Texas
12.2021 - 03.2022
Trained new cashiers on register procedures and customer interaction standards.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.