Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Martinez

Edinburg,TX

Summary

Dedicated professional with experience in technical support and customer account management. Known for effective communication and problem-solving skills, contributing to improved customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Customer Solutions Specialist

Spectrum
Pharr, Texas
10.2025 - Current
  • Provided technical support for internet and cable services.
  • Assisted customers with account inquiries and service requests.
  • Maintained accurate records of customer interactions and transactions.

Sales Associate

Nike Clearance Store
McAllen, Texas
10.2024 - 09.2025
  • Assisted customers with product selection and inquiries.
  • Maintained store organization and cleanliness throughout shifts.
  • Collaborated with team members to meet daily sales goals.

Cashier

Chick-fil-A
Edinburg, Texas
09.2024 - 10.2024
  • Maintained accurate cash drawer and handled cash securely.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Followed food safety guidelines and ensured compliance with health regulations.

Sales Associate

Express
McAllen, Texas
05.2022 - 07.2024
  • Handled inventory management tasks, including receiving shipments.
  • Educated customers about product features and benefits effectively.
  • Helped customers find specific products, answered questions, and offered product advice.

Timekeeper

Texas Medical Transportation
Edinburg, Texas
04.2022 - 04.2022
  • Maintained accurate timekeeping records for transportation staff and vehicle schedules.
  • Coordinated employee attendance and punctuality reports for management review.
  • Communicated schedule updates to team members promptly and effectively.

Cashier

Sweet Spot
Hidalgo, Texas
12.2021 - 03.2022
  • Trained new cashiers on register procedures and customer interaction standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Associate of Arts - Criminal Justice

South Texas College
McAllen, TX
05-2024

Skills

  • Technical support
  • Customer account management
  • Troubleshooting issues
  • Record maintenance
  • Product knowledge
  • Customer relationship management

Languages

English
Professional
Spanish
Professional

Timeline

Customer Solutions Specialist

Spectrum
10.2025 - Current

Sales Associate

Nike Clearance Store
10.2024 - 09.2025

Cashier

Chick-fil-A
09.2024 - 10.2024

Sales Associate

Express
05.2022 - 07.2024

Timekeeper

Texas Medical Transportation
04.2022 - 04.2022

Cashier

Sweet Spot
12.2021 - 03.2022

Associate of Arts - Criminal Justice

South Texas College
Christopher Martinez