Christopher Martinez
1421 Wood Hollow Drive Apt 25203 Houston
Summary
Dynamic and passionate server with extensive experience at Perry's Steakhouse, excelling in fine dining service and guest engagement. Cicerone certified, I leverage my deep knowledge of spirits and wines to enhance customer satisfaction. Known for excellent communication and proactive problem-solving, I consistently elevate dining experiences through attentive service and meticulous attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server Captain
Credence
Houston, TX
10.2025 - Current
- Assisted guests in enjoying enhanced dining experiences through live fire cooking techniques and sharing stories behind each dish.
- Supported guest knowledge acquisition through weekly wine glass sessions.
- Maintained team service standards during the entire guest dining experience.
- Coordinated meal courses effectively to prevent overlap.
- Executed closing and opening duties according to company standards efficiently.
- Communicated guest preferences and allergies to management and kitchen staff.
Server / Trainer
Cheesecake Factory
Virginia Beach, VA / Houston, TX
03.2018 - Current
- Utilized knowledge of food and beverage items to assist guests in having a pleasant experience.
- Supported effective communication with the expo to anticipate guest needs.
- Presented desserts attractively and accurately at the end of each meal.
- Maintained cleanliness and safety in the work environment while completing side tasks.
- Trained new staff on the job effectively.
- Collaborated with team members on large parties to proactively address guest needs and enhance customer satisfaction.
Fine Dining Server / Trainer
Perry's Steakhouse
Houston, TX
11.2023 - 10.2025
- Leveraged comprehensive knowledge of food and beverage offerings to elevate guest experiences.
- Proactively identified and fulfilled guest needs to enhance service quality.
- Managed the pacing of menu courses while providing detailed descriptions to inform guests.
- Coordinated table resets with meticulous attention to cleanliness and presentation between courses.
- Delivered enticing and accurate dessert presentations, enhancing overall dining experience.
- Executed opening, running, and closing side work responsibilities with precision and attention to detail.
- Gathered essential information from guests regarding special occasions and dietary restrictions.
- Oversaw the training of new team members in restaurant systems and operational procedures for optimal performance.
Fine Dining Server / Trainer
Makiin
12.2023 - 09.2024
- Achieved exceptional guest satisfaction through expert food and beverage selection guidance.
- Elevated service quality by forecasting and meeting guest needs proactively.
- Transformed dining experiences by expertly managing the sequence of menu courses and providing engaging descriptions.
- Delivered immaculate table settings by promptly resetting and preparing clean plateware and cutlery between courses.
- Created visually captivating dessert presentations that delighted guests.
- Enhanced operational workflow by effectively coordinating opening, running, and closing side work duties.
Beertender
New Realm Brewing
Virginia Beach, VA
02.2018 - 03.2019
- Facilitated guest beverage selection by leveraging in-depth beer knowledge to enhance their experience.
- Maintained a pristine and secure work environment for team members and patrons alike.
- Oversaw opening and closing procedures in alignment with management's expectations.
- Managed inventory and sales processes for customer merchandise to optimize operations.
- Represented the company as a brand ambassador during onsite events such as festivals and fairs.
- Coordinated setup of catering and private event areas for reserved functions.
- Performed keg changes and ensured cleanliness of beer lines to uphold quality standards.
Server
Stripers Waterside Restaurant
Norfolk, VA
07.2017 - 05.2018
- Demonstrating vast knowledge of seafood, beer, wine, and spirits
- Preforming opening and closing duties along with specific daily beautification duties
- Setting up and working catering events as requested by guest and helping restock any food during thus event
- Working outside events while represent the brand and promoting our food and drinks
Server / Beertender
Blue Moon Brewing and Taphouse
03.2017 - 04.2018
- Assisted in beverage service operations with hands-on experience.
- Adept in beverage and food service protocols.
- Knowledgeable about various beer brands and cocktail offerings.
- Skilled in evaluating beer quality and selection.
- Competent in delivering food and beverages promptly to tables.
- Effective in promoting drink specials to enhance customer satisfaction.
- Trained new servers through practical on-the-job guidance.
Fine Dining Server
Viola International Cruise
01.2017 - 10.2017
- Providing a unique customer destination experience providing quality service and support and managed all conflict with resolution to a customer centric solution
- Efficiently submit guest menu selections and present all food and beverage selections to kitchen/bar staff
- Ability to quickly gain menu knowledge and give recommendations from compilation of cuisine, drink items, and daily specials
- Providing friendly customer engagement in casual conversation and create the restaurant experience by style and service attributes
- Extensive knowledge of fine dining service and support knowledge of plate and glass placement as well as utensil setting for the discriminate dining patron
Education
Bachelor of Science - Biology
Longwood University
Farmville, VA05-2015
Skills
- tabc certified, food hanger certification and Cicerone certified
- well-versed in spirits, wines and cocktails
- motivated in in obtaining knowledge to better succeed in operational duties and potential growth
- excellent communication skills between staff members and management
Certification
- TABC Certification
- Food Handlers Certication
- Cicerone Certification
Timeline
Server Captain
Credence
10.2025 - Current
Fine Dining Server / Trainer
Makiin
12.2023 - 09.2024
Fine Dining Server / Trainer
Perry's Steakhouse
11.2023 - 10.2025
Server / Trainer
Cheesecake Factory
03.2018 - Current
Beertender
New Realm Brewing
02.2018 - 03.2019
Server
Stripers Waterside Restaurant
07.2017 - 05.2018
Server / Beertender
Blue Moon Brewing and Taphouse
03.2017 - 04.2018
Fine Dining Server
Viola International Cruise
01.2017 - 10.2017
Bachelor of Science - Biology
Longwood University