Christopher Mattera
Newtown,Connecticut
Summary
Experience at Texas Roadhouse, excelling in high-pressure environments. Demonstrated critical thinking and team collaboration skills while enhancing customer satisfaction and managing large parties.
Studying Mechanical Engineering. Expertise in problem-solving, system optimization, and project management. Strong focus on team collaboration and achieving results. Reliable and adaptable with skills in CAD, process improvement, and technical analysis. Known for effective communication and innovative solutions.
Overview
4
4
years of professional experience
Work History
Host
Texas Roadhouse
08.2022 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Caraluzzi's Market
05.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Mechanical Engineering
Pennsylvania State University
University Park, PA05-2028
Skills
- Team collaboration
- Critical thinking
- Mechanical design
- System design
- Design development
- Failure analysis
Timeline
Host
Texas Roadhouse
08.2022 - 12.2024
Cashier
Caraluzzi's Market
05.2021 - 05.2022
Bachelor of Science - Mechanical Engineering
Pennsylvania State University
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