Christopher McCabe
Lagrange,GA
Summary
Knowledgeable and dedicated customer service professional with educational knowledge of transportation and supply chain management. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in multi-tasking, quality, speed and process optimization. Expressive, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Strategic Account Manager
Synergy Equipment
Forest Park, GA
06.2023 - 02.2026
- Served as the primary point of contact for all account-related matters, building trust with key decisionmakers.
- Negotiated contracts and pricing agreements, maximizing profitability while meeting client requirements.
- Expanded the company''s presence within existing accounts through effective networking and relationship-building efforts.
- Identified and pursued new business opportunities to enhance territory sales performance.
- Coordinated logistics operations, ensuring timely delivery of products to clients.
Service Advisor
Audi Hilton Head
Hardeeville, SC
06.2020 - 02.2023
- Developed estimates for materials, supplies and labor.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Cross-trained and provided back up for customer service managers.
- Greeted customers and asked open-ended questions to better determine needs.
Sales Consultant
Audi Hilton Head
Hardeeville, SC
04.2015 - 04.2020
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed long-term client relationships and earned reputation for exceeding automotive sales standards.
- Drove team revenue totals by bringing in top sales numbers.
- Communicated effectively with potential customers through various methods: phone, email, digital chats, face-to-face.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Completed registration paperwork and sales documentation.
- Helped build sales team for new location by training and mentoring all members.
Bartender/Bar Manager
Millhouse Steakhouse
Statesboro, GA
03.2008 - 03.2015
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Handled simultaneous customer, team and business needs in a fast paced environment while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Recruited and trained new bartenders, and auditioned performers for various special events.
- Developed and maintained relationships with both new and existing clients through exemplary interpersonal skills.
- Developed new signature products to support bar marketing brand and increase profits.
Education
Business Logistics/ Marketing
Georgia Southern University
Statesboro, GASkills
- Customer Relations
- Lead Prospecting
- Interpersonal Communication Skills
- Problem-Solving
- Scheduling
- Collaboration
- Adaptability
- Creativity
- Salesforce CRM Proficiency
- Microsoft Office Suite
- Contract Review/Negotiation
Timeline
Strategic Account Manager
Synergy Equipment
06.2023 - 02.2026
Service Advisor
Audi Hilton Head
06.2020 - 02.2023
Sales Consultant
Audi Hilton Head
04.2015 - 04.2020
Bartender/Bar Manager
Millhouse Steakhouse
03.2008 - 03.2015
Business Logistics/ Marketing
Georgia Southern University