Mason Teaff
Lubbock,TX
Summary
Talented Outside Sales Representative multitasks and balances customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail.
Overview
10
10
years of professional experience
Work History
Strategic Account Manager
Commercial Metals Co
Lubbock, TX
06.2017 - Current
- Developed and implemented strategic account plans for key clients.
- Identified new business opportunities to increase revenue.
- Analyzed customer data to identify areas of improvement in service delivery.
- Negotiated contracts and pricing agreements with clients.
- Implemented strategies to drive growth and profitability of accounts.
- Monitored competitor activities and market trends relevant to assigned accounts.
- Resolved customer inquiries and complaints in a timely manner.
- Maintained an up-to-date database of accounts information including contacts, sales history.
- Utilized available resources to orchestrate solutions for increased market share and bolstered profit margins.
Account Manager/Sales
All-State Distributors
Lubbock, TX
05.2015 - 10.2016
- Serve as point of contact for customer questions regarding products, prices and availability
- Emphasize product features based on analysis of customer' needs
- Manage highest volume account in assigned territory
- Share product knowledge with customers while making personal recommendations
- Maintain friendly and professional customer interactions
- Plan logistics for all outgoing shipments.
Customer Service
Sanford and Tatum Insurance
Lubbock, TX
08.2014 - 03.2015
- Maintained customer relationships
- Processed and photographed all incoming business appraisals
- Executed and organized a diverse range of tasks.
Education
Bachelor of Arts - Political Science
Texas Tech University
Skills
- Outside Sales
- Revenue Generation
- Customer Acquisition
- Inventory Control/Purchasing
- Industrial Materials
- Territory Management
- Client Relationship Management
- Contract Negotiation
- Account development
- Account Servicing
- Vendor Relations
- Business Development
References
References available upon request.
Timeline
Strategic Account Manager
Commercial Metals Co
06.2017 - Current
Account Manager/Sales
All-State Distributors
05.2015 - 10.2016
Customer Service
Sanford and Tatum Insurance
08.2014 - 03.2015
Bachelor of Arts - Political Science
Texas Tech University