Matt Robbins
Sherwin Williams Co
Okeana,OH
23
years of professional experience
Experienced account and sales professional driving client retention, territory growth, and revenue generation through trusted partnerships, CRM discipline, and strategic account management.
Work History
Strategic Account Manager
4 Months- Managed strategic customer relationships to support account growth and long-term retention.
- Tracked account activity in CRM to maintain accurate records and follow-up discipline.
- Collaborated with sales, operations, and supply teams to resolve customer requests quickly.
- Communicated product availability, timelines, and account priorities to internal stakeholders.
- Served as the primary point of contact for all account-related matters, building trust with key decision makers.
- Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
- Built credibility and trust to influence clients' buying decisions.
- Partnered with internal resources to present additional value and expertise to clients.
- Managed and added value for 87 Caliber Collision Centers (Ohio - Kentucky)
Strategic Account Specialist
1 Year- Managed strategic customer accounts, ensuring accurate order processing and responsive issue resolution.
- Coordinated cross-functional support to resolve pricing, product, and delivery concerns.
- Maintained account records, service notes, and customer data within CRM systems.
- Supported sales teams with quote preparation, contract updates, and account documentation.
- Provided added value services to 41 Caliber Collision Centers (Dayton, Cincinnati, Louisville, Lexington)
Direct Sales Representative
4 Years 7 Months- Advised customers on coatings, color selections, and application requirements to match project specifications.
- Resolved customer concerns by assessing needs, recommending solutions, and following through on commitments.
- Cultivated contractor and business relationships through product expertise and responsive account support.
- Managed order entry, pricing, and inventory coordination to ensure accurate, timely fulfillment.
- Coordinated with store operations teams to streamline sales workflows and improve service consistency.
- Analyzed account activity to identify upsell opportunities and strengthen repeat business.
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Increased market share with effective prospecting and lead generation tactics.
- Achieved top-tier ranking among peers via consistently surpassing quotas through persistence, dedication and proactive outreach efforts.
- Managed all field sales and service promotions for all SW Automotive businesses.
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Put together sales proposals and contracts.
- Stayed abreast of industry trends by attending relevant conferences, workshops, networking events, thereby enhancing overall sales acumen.
Facility Operations Manager
15 Years 7 Months- Directed facility maintenance, safety, and housekeeping programs to support uninterrupted operations.
- Coordinated preventive maintenance schedules for equipment, utilities, and building systems.
- Monitored compliance with OSHA standards, company policies, and site inspection requirements.
- Managed vendor relationships for repairs, services, and facility-related procurement.
- Led site improvements to increase workflow efficiency and reduce facility downtime.
- Reviewed budgets, prioritized capital needs, and supported long-term facility planning.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Consistent sales growth through the facility level.
- Controlled expenses to meet budget requirements.
- Interviewed, hired, and trained qualified maintenance employees.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Assistant Manager
1 Year 10 Months- Supervised store operations, ensuring compliance with Sherwin-Williams policies and customer service standards.
- Trained sales associates on product knowledge, tinting systems, and solution-based selling techniques.
- Coordinated inventory control, cycle counts, and stock replenishment to maintain product availability.
- Resolved customer concerns, product issues, and order discrepancies with timely, professional follow-up.
Education
High School Diploma
No Degree - Business Management
Skills
Sales strategy
Sales strategy development
Sales funnel optimization
Revenue generation
Client relationship building
Sales operations
Sales techniques
Technical sales support
Sales presentations
Proposal writing
CRM software proficiency
Pipeline management
Territory management
Competitive analysis
Industry expertise
Business strategies
Upselling and cross-selling
Upselling and cross-selling
Key performance indicators
Client onboarding
Sales tactics
Brand positioning
Point of sale operation
Account growth strategies
Team collaboration
Detail orientation
Decision-making
Time management
Communication skills
Organization skills
Adaptability
Decision-making
Timeline
Strategic Account Manager
Sherwin Williams Co
05.2026 - 09.2026Read More
Strategic Account Specialist
Sherwin Williams Co
05.2025 - 05.2026Read More
Direct Sales Representative
Sherwin Williams Co
10.2020 - 05.2025Read More
Facility Operations Manager
Sherwin Williams Co
03.2005 - 10.2020Read More
Assistant Manager
Sherwin Williams Co
05.2003 - 03.2005Read More
Hamilton High School
High School Diploma
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MIami University
No Degree from Business Management
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