I am well versed in both service and parts side of maintaining a safe and effective worksite. i learn quickly and adapt to new situations. Thank you for your consideration
Overview
18
18
years of professional experience
Work History
Fleet First Foreman
Truckworx Kenworth - Birmingham
08.2019 - 04.2024
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Inspected completed work to verify quality standards and compliance with criteria.
Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Counter Salesperson
Truckworx Kenworth - Birmingham
09.2015 - 09.2019
Built strong rapport with customers, fostering loyalty and repeat business.
Increased customer satisfaction by providing personalized service and product recommendations.
Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
Kept abreast of new products and promotions within the company repertoire so as to offer timely suggestions tailored specifically towards individual client tastes.
Outside Sales Representative
Truckworx Kenworth - Birmingham
01.2009 - 08.2015
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Warehouse Worker
Truckworx Kenworth - Birmingham
12.2005 - 01.2010
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Performed general housekeeping and cleaning tasks.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
GED -
Corner High
Warrior, AL
06.2007
Skills
Crew Leadership
Attention to Detail
Effective Communication
Dedicated Work Ethic
Critical Thinking
Teamwork and Collaboration
Workplace Safety
Worksite safety
OSHA Compliance
Timeline
Fleet First Foreman
Truckworx Kenworth - Birmingham
08.2019 - 04.2024
Counter Salesperson
Truckworx Kenworth - Birmingham
09.2015 - 09.2019
Outside Sales Representative
Truckworx Kenworth - Birmingham
01.2009 - 08.2015
Warehouse Worker
Truckworx Kenworth - Birmingham
12.2005 - 01.2010
GED -
Corner High
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