Christopher McDade
Oxford,PA
Summary
I am well versed in both service and parts side of maintaining a safe and effective worksite. i learn quickly and adapt to new situations. Thank you for your consideration
Overview
18
18
years of professional experience
Work History
Fleet First Foreman
Truckworx Kenworth - Birmingham
08.2019 - 04.2024
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
Counter Salesperson
Truckworx Kenworth - Birmingham
09.2015 - 09.2019
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Kept abreast of new products and promotions within the company repertoire so as to offer timely suggestions tailored specifically towards individual client tastes.
Outside Sales Representative
Truckworx Kenworth - Birmingham
01.2009 - 08.2015
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
Warehouse Worker
Truckworx Kenworth - Birmingham
12.2005 - 01.2010
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
GED -
Corner High
Warrior, AL06.2007
Skills
- Crew Leadership
- Attention to Detail
- Effective Communication
- Dedicated Work Ethic
- Critical Thinking
- Teamwork and Collaboration
- Workplace Safety
- Worksite safety
- OSHA Compliance
Timeline
Fleet First Foreman
Truckworx Kenworth - Birmingham
08.2019 - 04.2024
Counter Salesperson
Truckworx Kenworth - Birmingham
09.2015 - 09.2019
Outside Sales Representative
Truckworx Kenworth - Birmingham
01.2009 - 08.2015
Warehouse Worker
Truckworx Kenworth - Birmingham
12.2005 - 01.2010
GED -
Corner High
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